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Share your Feedback on this third Edition: Consultation is opened until 4th December 2019!

This third Edition is opened to a wide audience for consultation through various platforms. We welcome any comments and inputs until 4th December 2019. This Edition will then be finalized, designed and published by the end of 2019.

We would also greatly appreciate any contribution in the format of stories or case studies related to the implementation of Quality and Accountability throughout the Project Cycle Management/ Humanitarian Programme Cycle.

Please share your feedback and contributions to both:

Sylvie Robert, Booklet Author, Independent Consultant
Email: sylvierobertconsulting@yahoo.fr

Shama Mall, Booklet Publisher, Community World Service Asia
Email: shaprograms@communityworldservice.asia

Thank you in advance!

Note: A 3-day Training package on Quality and Accountability for Project Cycle Management – composed of 10 training modules – is being tested and finalized to accompany this publication.

Click here to download the Booklet

Community World Service Asia, ACT Alliance, OCHA, ICVA, ADRRN, Act Church of Sweden, CHS Alliance, Sphere, and the Q&A Hub are hosting a collaborative event on strengthening accountability to the communities. A revised version of the new and updated booklet on Quality and Accountability for Project Cycle Management (PCM) will be introduced at this event which will be followed by a stimulating panel discussion that will be led by experts on accountability towards affected populations.

Click here download Event Agenda

For a zero hunger world, people around the globe should eat healthy diets, the United Nations (UN) Food and Agriculture Organization (FAO) has said in a booklet that is released ahead of World Food Day on October 16.

The goal of the UN-mandated Sustainable Development Goals of meeting ‘zero hunger’, according to the document, can be met by eating more seasonal fruits and vegetables and reducing the consumption of junk food. Over 820 million people — approximately one in nine people around the world — were hungry, and malnutrition affected one in every three people, the FAO noted.

To share the learning, Community World Service Asia organized a session in the village of Padmoo Bheel Union Council Khararo Charan, District Umerkot on October 16. Fifteen men and women from the community participated in the activity. The session focused on the theme which said “Our Actions Are Our Future. Healthy Diets for a #ZeroHunger World”. As a result of globalization, urbanization and income growth, our diets and eating habits have changed. The event generated awareness who suffer from hunger and increased knowledge for food security and nutritious diet intakes for all. Communities were sensitized on ensuring food security in households and how to avoid wasting food at home, marriage ceremonies and other communal gatherings.

Community Voices:

The session was very informative in terms of learning how to avoid food wastage and eat healthy food items for better health. New learning for me was food being our fundamental and basic right.

Janat from Padmoo Bheel village, Umerkot

It is important to make food as per the needs and number of people. Excess food often is wasted which is not good. The session shed light on how food is made excessively in communal gatherings and is wasted in large number. We will in the future make the food according to the need and number of people.

Ranjeet from Padmoo Bheel village, Umerkotet

Pribhat theater group performing a play on the role of rural women in climate resilience.

Community World Service Asia, in collaboration with the Social Welfare Department and District Engagement Group[1] (DEG) Umerkot, celebrated the International Day of Rural Women 2019 to pay tribute to the rural women who are playing a vital role in the development of their communities. More than three hundred people attended the event.  Participants of the celebratory event included representatives from the district administration, police force, local government, the Population Welfare Department, Women Development Department, civil society organizations, teachers, artisans and the rural women of the district.

At the event, rural women were awarded appreciation shields for their proactive role in promoting socio-economic and cultural development in their communities. A local theater group, named Pirbhat, performed a play that conveyed messages on the role of rural women in societal development and climate change awareness as part of one of the event. The play was emotional in nature and gave a strong message. As part of the event format, participating human rights defenders, specialists and relevant government representatives gave inspirational speeches and acknowledged the contribution of women in socio-economic development, food security and rural development. Stall was set which displayed handcrafted apparel and home accessories produced by rural artisans.

Contributions and Challenges of Rural Women

The crucial role that women and girls play in ensuring the sustainability of rural households and communities and their overall contribution towards improving rural livelihoods and community wellbeing has lately been increasingly recognized. Women account for a substantial proportion of the agricultural labor force, including informal work, and perform the bulk of unpaid care and domestic work within families and households in rural areas. They make significant contributions to agricultural production, food security and nutrition, land and natural resource management, and building climate resilience.

Structural barriers and discriminatory social norms continue to constrain women’s decision-making power and political participation in rural households and communities. Women and girls in rural areas lack equal access to productive resources and assets, public services such as education and health care, and infrastructure, including water and sanitation, while much of their labor remains invisible and unpaid, even as their workloads become increasingly heavy due to the emigration of men. Globally, with few exceptions, every gender and development indicator for which data are available reveals that rural women fare worse than rural men and urban women and that they disproportionately experience poverty, exclusion and the effects of climate change.

The impacts of climate change, including on access to productive and natural resources, amplify existing gender inequalities in rural areas. Climate change affects women’s and men’s assets and well-being differently in terms of agricultural production, food security, health, water and energy resources, climate-induced migration and conflict, and climate-related natural disasters.

Comments from Speakers

Rashida Saand, renowned women’s rights worker from Umerkot, commented during her speech,

We believe that rural women have unique ideas and indigenous solutions to solve the current challenges facing a society that must be heard by the government and decision-makers. To benefit from the wisdom of women, community organizations must amplify the voices of rural women and call for women’s inclusion in the decision-making process at all levels.

Tarique Waheed Baloch from Women Development Department said that, on the occasion of the International Day of Rural Women,

They shall be encouraged to struggle for their just right of education, social welfare, and their legitimate rights. Village girls should be encouraged to get an education and step ahead in the field. Rural women face, among other problems, under-age marriages, and domestic violence, while they also share in work with men in agriculture and livestock farming besides sewing and embroidery. The government should ensure that technical training programs for rural women in the field of vocational training be started to provide them with opportunities to earn better incomes and live a better life along with educating their children.

Muhammad Bux Kumbhar, DEG member, said the observance day recognizes,

The critical role and contribution of rural women in enhancing agricultural and rural development, improving food security and eradicating rural poverty. As the world faces a critical need to act against climate change, this year’s theme highlights the important role that rural women and girls play in building resilience to face the climate crisis. Rural women represent the backbone of many communities, but they continue to face obstacles that prevent them from realizing their potential. The devastating impacts of climate change add to their hardship. Almost a third of women’s employment worldwide is in agriculture. Women cultivate land, collect food, water, and essential fuels, and sustain entire households, but lack equal access to land, finances, equipment, markets and decision-making power.

The guest of honor, Dr. Rubi Dharmdas from Umerkot, paid thanks and applauded Community World Service Asia, the Social Welfare Department Umerkot and District Engagement Groups for organizing such a great event to pay tribute to rural women. She added,

The contribution of the rural women is not being given due importance. Moreover, the right to basic facilities such as education and health are also overlooked. This is a great tradition initiated by Community World Service Asia to honor rural women by giving them due respect in terms of awards, as it will encourage many rural women to play a vital role in society.


[1] The District Engagement Group (DEG) comprises representatives from district-based CSOs, Steering Committees and Social Welfare Department responsible for networking and influencing relevant stakeholders and government departments on implementation of laws and policies related to women empowerment.

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Ali Sher Ranto, the son of a poor farmer, was eager to get an education and have a better life. Despite facing significant economic challenges during his schooling, he pressed on and completed his bachelor’s degree. Now, with new learnings and skills from the trainings organized by Community World Service Asia (CWSA), Ali Sher is helping to make life better for others in his village as well.

Ali Sher lives in the rural village of Ranta, located in Sindh’s Union Council Bijora. The village faces several social and economic challenges, including poor infrastructure, low literacy rate, lack of water, sanitation, and hygiene systems and practices, and limited livelihood opportunities. While a few individuals in Ranta are well educated, due to high unemployment rates and limited resources, many of them are jobless. Despite his degree, Ali Sher was one of them.

Since 2015, Ali Sher has been an active member of the Health Management Committeeⁱ in Ranta. He has been committed to bringing positive change in his village and area. He has actively participated in several events and trainings organized by Community World Service Asia including Community Management Skills, Disaster Risk Management, Leadership and Record Keeping, and Health and Hygiene. The learnings have helped Ali Sher to convey healthcare messages to others in his community as well.

“As a member of the health management committee and a representative of my village, it is my prime responsibility to think about and work to improve social issues within my village and area. I am determined to contribute to the development of my village, so I decided to teach the children on a voluntary basis to promote education in our area. This all happened with the knowledge and awareness that we obtained from meetings, trainings, seminars and workshops organized by Community World Service Asia and other organizations,” shared Ali Sher.

Today Ali Sher voluntarily teaches children at the primary school he himself once attended in his village. He has been doing this for three years now. He teaches classes one to five. In addition, he is supporting the school staff members in forming a school health and hygiene club in the same village. Through the club, he will impart the knowledge he has gained from the health and hygiene sessions he attended under the health project. As a result, Ali Sher’s students are more active, disciplined and healthy.


ⁱ Health Management Committee formed under the Health project to ensure community participation, ownership and support to communities in building awareness.

Health sessions were conducted where community members were provided with IEC material for better understanding to build a hygienic living environment.

Community World Service Asia (CWSA) provides basic health services with a focus on Maternal, Neonatal and Child Health Care (MNCH) under its Umerkot Health Project, supported by Act for Peace. The project is implemented in two Taluka Headquarter Hospitals (THQs) in district Umerkot, namely THQ Pithoro and THQ Samaro.

Free medical camps are set up, under the health project, to bring health care and health education to vulnerable populations who have no access to basic health care services or knowledge about diseases. The medical camps aim at providing free medical advice, medicine and referrals for specialized treatment if required. These camps make sure that people receive health care at the right time and see a doctor early enough before a small health problem turns serious.

The health team organized a free medical camp on September 24, 2019, in the village of Maryam Nagar, Taluka Pithoro, District Umerkot. This village is nine kilometers away from THQ Pithoro and lacks a regular transport facility in the area. Patients from more than four surrounding villages came to the camp for treatment; in total, 127 patients were treated, including 55 women and 7 men, 29 girls and 36 boys. Five antenatal care (ANC), three postnatal care (PNC), and six family planning patients were diagnosed and provided with medical services. The remaining 113 patients were treated through the outpatient department and provided with free medicine. Major diseases diagnosed and treated during the camp were anemia, scabies, musculoskeletal pain, diarrhea and ear and eye infections.

The Village Health Committee (comprised of both women and men) was involved in organizing the camp and facilitating the patients, while community mobilizers delivered health education sessions to women, men and children on food and nutrition as well as on the causes, symptoms and preventive measures for malaria and dengue fever. The community mobilizers also distributed Information, Education and Communication (IEC) material on related topics.

The Government Girls Primary School (GGPS) Abdul Wahid Colony in Umerkot, Pakistan, was struggling with low enrollment, low attendance and low engagement from the School Management Committee (SMC). In 2015, the school had a total of 80 students, with only 20 students newly enrolled. Sami, the school’s principal, identified several reasons.

Weak infrastructure and limited basic facilities discourage parents from sending their children to schools in Umerkot. Moreover, far off distances, social evils and child labor contribute to the high illiteracy rate as well. Teachers in schools often use old methodologies of teaching, such as reading the lessons, giving lectures and assigning lengthy homework. As a result, students do not have positive outcomes and lose interest in studies,

she said.

In 2016, Community World Service Asia invited teachers from the school to attend Teachers’ Trainings as part of the Girls’ Education Projectⁱ.  In 2017 and 2018, six teachers from GGPS Abdul Wahid Colony—Sakeena, Mariat, Mohni, Naheed, Tania and Sami—were trained on pedagogical skills, early childhood care and education (ECCE) teaching methodologies and implementation of the Scheme of Studiesⁱⁱ.

When Community World Service Asia came to us,

said Sami,

things started to change gradually.

Putting New Methods into Action

Sami was pleased with how practical and hands-on the trainings were, packed with new strategies they could implement right away. For example, they learned about new ways to engage with their students, such as involving them in morning meetings to increase social interactions and in practical work to build interest in learning. The training also placed strong emphasis on lesson planning, which has renewed the teachers’ excitement and dedication to their lessons.

Naheed attended a Teachers’ Training focused on ECCE Scheme of Studies and ECCE Methodologies in January 2019. Back in the classroom, she began implementing new teaching methodologies involving group work, pair activities and learning through play. Since then, Sami observed,

Students have become confident and regularly attend school, as they are enjoying their studies.

Sharing her learning experience, Naheed said,

We have developed a different attitude towards our students after the trainings. The child-friendly environment created in our classrooms has encouraged students to learn more freely and ask questions frequently without any hesitation. The quality of education has improved immensely as students are more engaged in active learning.

Naheed and the other teachers have also worked to increase teacher-parent interaction, with positive results among both students and their parents.

Parents are more involved in their children’s education updates and have witnessed the support the teachers give to their students in school. We have received positive feedback regarding teachers’ behavior with their children and the children’s increased interest in studies,

Sami added.

The students have noticed the difference. Humera, a student from class 4, shared,

There is so much change in our classroom. Our teacher, Naheed, encouraged us to participate in sports and cultural events and academic activities. We meet with students from different schools in these events and now I have made many friends in Umerkot. My parents motivate me to study hard after the parent-teacher meetings. They are very supportive and helpful, especially when I do my homework.

Reinvigorating the School Management Committee

The School Management Committee (SMC) of GGPS Abdul Wahid Colony is comprised of a General Secretary, a chairman, two teachers, two parents and two students. Its primary functions are to monitor teacher attendance, increase student enrollment and build awareness among parents on the importance of education for their children. It also holds administrative functions such as organizing co-curriculum activities, monitoring provision of free textbooks and disbursing SMC funds for improving the school. Unfortunately, the committee had not been fully engaged in its duties.

Abdul Razzaque, Senior MEAL Officer at Community World Service Asia, conducted a session for the SMC in February 2018, emphasizing the key role of the SMC in strengthening relationships between the schools and local communities. He highlighted each of the SMC’s functions and why it was important.

Shahida, who has served as the chairman of the SMC since 2017, said the difference was dramatic.

It was after the teachers’ training and SMC session that the SMC of Abdul Wahid Colony was actively involved in the school’s operations and academic decisions. The learnings provided by Community World Service Asia further built on our capacities to work towards better outcomes for our students, teachers and the entire school system,

 she said.

Sami is very pleased with the progress she has seen at the school since her team started to work with Community World Service Asia and implement what they learned through Teachers’ Trainings.

This year we have enrolled 60 new students, and today, a total of 210 students are studying in GGPS Abdul Wahid Colony. Moreover, 50% of the parents come to us for regular updates regarding their children’s progress after the Parent-Teacher meeting held in collaboration with Community World Service Asia,

she said.


ⁱ Improving Access and Quality of Education for Girls in Umerkot Project is implemented by Community World Service Asia with the support of Act for Peace.

ⁱⁱ A guideline for teachers that defines the structure and content of an academic course, its learning outcomes.

Hira Gul has worked in Pakistan’s development sector for more than 10 years. As a Community Mobilization Officer, Hira works with LASOONA to mobilize communities around improved livelihoods, governance reforms and health in Thana in the Malakand District. Her job is busy and multifaceted—she conducts sessions on developing market linkages, skill development, water and sanitation, inclusive development, improved governance, women’s empowerment and much more—and she is always eager to learn how to better support the communities she serves.

When Community World Service Asia announced the “Essentials of Social Mobilization” training, I immediately showed interest in attending the workshop as I was eager to learn modified and effective processes of social mobilization,

she shared.

Hira was one of 22 participants from five national nongovernment organizations who gathered in Peshawar in March 2019 to enhance their social mobilization skills to raise awareness of and demand for a particular development objective through dialogue. Lead Trainer Muazzam Ali, a seasoned expert in community mobilization with CWSA, facilitated the four-day training workshop on practical skills for successful social mobilization.

The training enhanced our understanding of social mobilization as an approach. We learnt the key elements and the true role of a social mobilizer. Basic communications skills, ethics and tools were provided for successful mobilization processes. Moreover, the training taught us how to manage community expectations and keep them engaged through the project life cycle, 

Hira recalled.

After the training, Hira said she was able to use the learning right away, including actively implementing the Do No Harm Policy while engaging communities in project activities.

In addition, through rapport building with women, I gave a session on the Do No Harm policy and mobilized them towards the outcomes of the project. This way the project participants are provided assistance with dignity and safety.

She also found the training useful in managing an ongoing conflict in communities she supported. Under LASOONA’s Governance Reform project, two communities in Union Council Miadam in Swat were engaged in a conflict in relation to Community Physical Infrastructure (CPI) Schemes. Thanks to Community World Service Asia, Hira managed to resolve the conflict through her learning she gathered from the session on Conflict Resolution.

Baseer Ahmad, resident of Village Kikri, Mipur Azad Kashmir. His father passed away in the earthquake.

Large areas of the District Mirpur, Azad Jammu and Kashmir (AJK), were jolted on Tuesday, September 24, 2019, by a 5.8 magnitude earthquake with a depth of only 10 km. The area experienced frequent aftershocks; the strongest, with a magnitude of 4.8, occurred on Thursday, September 26 and injured an additional 70 people. Two districts, Mirpur and Bimber, which are home to an estimated 876,824 people, suffered large scale damages. Recent information from the Office of the Commissioner stated that 10,500 families in Mirpur and Bimber alone have been affected by the earthquake; this information has been verified by the Natural Disaster Consortium’s initial assessment.[1]

As per the NDC’s report, 37 people in Mirpur lost their lives, and 579 people, including children and women, were injured. Heavy jolts damaged shelters and infrastructure as well as badly affected livelihoods. The NDC stated that a total of 9,000 houses have been affected; of these, 2,000 are fully destroyed and 6,000 are partially damaged. The houses with partial damage have major structural damage, requiring more than minor repair. Additionally, 50 acres of land has become uncultivable. Boreholes, which are the main drinking water sources in the affected areas, have been disturbed and contaminated; since the earthquake, turbidity has been reported in the drinking water. Health issues among the affected population have included had vomiting after drinking water from the same sources. Household and non-food items in the target area have also been destroyed, people are in need of food and many are living under open sky or with family. Their situation has worsened with the recent monsoon rains, which will continue into October 2019.

The infrastructure in Kashmir is very weak in context of the strong earthquakes it faces. The villages and small towns of the hardest-hit districts are amongst the poorest; the majority of the population relies on agriculture, daily wages or are caretakers of houses and have very low salaries. The Government has initiated the damage assessment of the area, but due to resource limitation, it has mainly prioritized and focused on infrastructure damages. The Government has been very forthcoming in providing assistance but again owing to resource limitation and level of damages it is not managed to cover all sectors.

Community World Service Asia, with support from the Start Network and the Act Alliance Rapid Response Fund, is supporting affected communities with water, sanitation and hygiene (WASH) support. In the short term, communities in the affected areas are also in critical need of shelter/winterized tents, food, non-food items, safe drinking water, health interventions and psychosocial support. In the long term, recovery and rehabilitation support will be required for rehabilitation of their shelters, revitalization of their livelihoods, school rehabilitation and WASH support.

“It is difficult for me to go through this situation as I never thought I would be one day sitting under a tent, in need for assistance. This experience of the earthquake thought me an important lesson that there are kind people everywhere in this world. Humanitarian workers from different NGOs came to provide assistance.”

Shazia, resident of Kikri Village, Mirpur District

“It was around 4:00 P.M. when the earthquake occurred. I was in my shop when I received a call that my house has collapsed and my family was in the house. I fainted at the sight of my collapsed house. I came to know my family was safe after two hours of unconsciousness.”

Rukhsaar, Kikri Village, Mirpur

[1] The Natural Disaster Consortium (NDC) is a consortium funded by DFID; its members include national, international and UN agencies.