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213

When: 13th-15th March 2023 (arrival at venue on 12th March 2023)
Where: Murree, Punjab
Language: Urdu and English
Interested Applicants: CLICK HERE TO REGISTER
Last Date to Apply: 15th February 2023 (incomplete applications will not be entertained)

Training Objectives:

By the end of this workshop, you will be able to:

  • Understand the audience of the report
  • Organize your thinking into a clear, logical structure before beginning to write
  • Learn the Do’s and Don’ts of effective report writing
  • Review for logical style and flow, plain English usage and correct style
  • Develop understanding of technical tools and approaches for effective report writing
  • Write reports based on the requirements of organization / or donors.

Background

Report writing is a powerful communication skill and is a key requirement for NGOs and CSOs to capture their activities as well as ensure effective monitoring and accountability. It may be written for a wide range of audiences from donor and government departments to internal management and partners. In this three-day report writing workshop, you’ll learn how to apply timeless report-writing principles to any scenario. You’ll learn to craft each report around a concise high-level message, followed by logical ordered and support points. You’ll learn how to decide on the scale and scope of technical detail to include, what to do about business jargon, and what to do when new facts. How to change the report angle as well as use of infographics and PPT to make your it clearer and more effective.

Number of Participants

  • A maximum of 20 participants will be selected for the training. Women and staff belonging to ethnic/religious minorities are encouraged to apply. Preference will be given to participants representing organizations working in remote and under-served areas.

Selection Criteria

  • Participant’s organization should be registered with its respective provincial Social Welfare Department
  • Participant is working in a local/national NGO with responsibility of report writing in some capacity
  • Participants from women led organisations, different abled persons, minority groups will be given preference
  • Commitment to apply learning in their work, including dissemination of learning within their organisation

Fee Details

  • Training fee for each participant is PKR 10,000. Fee concessions and scholarships are available for participants belonging marginalised groups and NGOs with limited funding.
  • No TA/DA will be given to participants and travel expenses will be incurred by participants themselves.

Trainers:

Ms. Danish Batool Zaidi

Ms. Batool is associated with Social Development Sector since 2011, She has been working with number of National and International Organizations in Pakistan. Her core expertise is mainly related to Organizational Capacity Development, Public Health, Local Governance, Sexual Reproductive Health Rights, Sustainable Development Goals framework agenda, Gender Justice, Children/Adolescents, and Youth Leadership/empowerment for social change.

In collaboration with Indus Health Network and provincial Governments, she developed the manual/curriculum for adolescents and teachers of government secondary schools titled, Adolescent Health and Leadership Course for Kiran Sitara Students and Teachers. The manual was approved by the Education Departments of Sindh and KPK and consisted of topics such as Leadership, Communication Skills, Health and Nutrition, Child Protection, and Social Action Project Planning. She also organized various stakeholder’s groups to implement the Effective Community Development approach for engaging communities for sustainable change. She also served as Global Call for Action against Poverty Youth Coordinator while coordinating with 53 PARC (People’s Awareness and Rights Committees) Networks in 15 districts of Southern Punjab.

She developed Behaviour Change Models and especially focused on the use of media as a change medium. She appeared in several TV programmes, raising voices on citizens’ rights, active citizenship, women’s rights etc. She also ran radio campaigns on Early and Child Marriages, Family Planning, Water and Sanitation, Violence Against Women and Youth Friendly Health Services.

She recently developed the training manual on “Prevention of Violent Extremism in South Asian Countries” in collaboration with University of Peshawar. She represented Pakistan as a youth/women’s right activist on many national and international platform, in 2020, Seven of position papers along-with digital posters have been selected for World Congress on Occupational Safety and Health by Canadian Government.

Syeda Yumna Hasany

Yumna has over nine years of experience in the development sector, in the areas of program development, project management, and communications. She completed her master’s degree in public policy and governance in 2019, from Australian National University, Canberra, under the Australia Award Scholarship Program. She is a fellow of the Legislative Fellowship Program for India and Pakistan, organized by the U.S. Department of State, for policymakers and development practitioners. Currently, she is leading the Program Development Unit at Community World Service Asia.

She is a development consultant and the former manager of the health program, at a local non-profit organization-Akhtar Hameed Khan Resource (AHKRC). AHKRC is working in areas of reproductive health, education, and entrepreneurship in the urban slums of Pakistan. Previously she has worked in different NGOs such as Devolution Trust for Community Empowerment (DTCE) and LEAD Pakistan working in areas of women’s leadership, health, and rule of law.

She has also been affiliated with Radio Pakistan since 2010, working for Planet 94 and FM101 radio station as a radio host, voice-over artist, and content writer, hosting shows on literature, art, and social issues.

She is also a trainer in communications and leadership. Currently, she is the lead trainer and mentor for the Girls4Girls program an initiative of the Harvard Kennedy School of Government with a mission to “Empower Girls”.

REGISTER NOW!

Community World Service Asia (CWSA) is a humanitarian and development organization, registered in Pakistan, head-quartered in Karachi, and implementing initiatives throughout Asia. CWSA is a member of the Core Humanitarian Standard (CHS) Alliance, a member of Sphere and their regional partner in Asia, and also manages the ADRRN Quality & Accountability Hub in Asia.

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When: 5th-7th July 2022 (arrival at the venue on 4th July 2022)
Where: Murree, Punjab
Language: Urdu and English
Interested Applicants: Click here to register
Last Date to Apply: 10th June 2022 (incomplete applications will not be entertained)

Training Objectives: Through this training, you will be able to:

  • Identify the key Q&A initiatives and their tools to support Project Cycle Management
  • Select and adapt existing Q&A tools and resources to overcome challenges throughout the Project Cycle
  • Outline the opportunities and challenges faced by humanitarian workers in implementing Q&A approaches and tools throughout the project cycle
  • Identify means by which you and your colleagues can collaborate and coordinate with other agencies to improve the quality and accountability of a humanitarian response

Training Purpose

The impact of humanitarian work on communities depends greatly upon the quality of services and accountability of actions both during emergency and non-emergency times. With millions of people affected by disasters and conflicts, the importance of Quality & Accountability (Q&A) is undeniable. Community World Service Asia (CWSA) aims to ensure that all relevant agencies including NGOs, INGOs, UN, donors, universities and government agencies, playing an active role in the disaster response & rehabilitation are given the opportunity to implement Quality and Accountability approaches and tools in their work. As part of CWSA’s response to the demand for increased support on awareness raising and capacity enhancement, CWSA is delighted to announce the upcoming course on Q&A for PCM. This course is a unique opportunity for all agencies, as it is focusing comprehensively on Standards that can support you during the project cycle.

Number of Participants

  • 18-20 participants will be selected for the training. Women and staff belonging to ethnic/religious minorities are encouraged to apply. Preference will be given to participants representing organizations working in remote and under-served areas.

Selection Criteria

  • You have experience in managing projects or programmes
  • You have some basic knowledge about the Q&A initiatives and are implementing Q&A approaches and tools at a minimum level
  • You are a leader in promoting Q&A
  • You have a ‘good enough’ command of English.

Fee Details

  • Training fee for each participant is PKR 15,000. Fee concessions and scholarships are available for participants belonging marginalised groups and NGOs with limited funding.
  • No TA/DA will be given to participants and travel expenses will be incurred by participants themselves.

Facilitation Team

Mr. Khurram Saeed is working with Community World Service Asia and leading the Quality and Accountability program. He has over 10 years of experience in capacity enhancement support, project management, coordination & networking. He holds hands on experience in promoting Quality and Accountability and applying project cycle including assessing, designing, implementing, reviewing and evaluating projects in humanitarian and development context. He remained extensively involved in the designing and carrying out humanitarian/development capacity enhancement interventions in participatory manner including development of strategies, training manuals and training events.

Ms. Tooba Siddiqi is an experienced Engagement Manager with over 10 years of experience in partnership management, advocacy, youth mobilization, community-led campaigning, fundraising, and resource development. A tech-savvy, human resource manager with a demonstrated history of remotely managing large teams from diverse geographical and ethnic backgrounds. She is a strong community and development professional trained in Management Sciences and Human Resources Management from the University of the Punjab, Lahore. In the past year with Community World Service Asia, she has played a significant role in pushing the Quality and Accountability standards with local NGOs as well as regional NGOs.

Co-Facilitator

Mr. Rizwan Iqbal, has over twelve years of professional experience while working with non-government organizations and businesses in Asia & Europe. He specializes in Organizational Development (OD); Coordination and Support in development of Monitoring and Evaluation, Accountability and Learning (MEAL) mechanisms at agency-wide level. He remained directly involved in capacity building of partners and humanitarian organizations across the globe for assuring the elements of quality programming. He is a certified trainer by the secretariats of humanitarian quality standards like Sphere, Core Humanitarian Standard (CHS) & MERS and has been providing technical assistance/services to organizations on monitoring and evaluating operational quality by using the quality frameworks, standards, guidelines and tools. He worked with a variety of cultures in more than 25 countries around the world. In the past he completed his mission to Nepal (Aug-Sep 2015) after earthquake and a six-month deployment (Nov 2013 – May 2014) in the Philippines as Quality & Accountability Advisor – after Typhoon Haiyaan (Category-1 emergency responses), where he provided support to design, train, monitor and complete (with an exit plan) a Quality and Accountability (Q&A) mission. He had been leading the Quality and Accountability Program team at Community World Service Asia and performing the role of Q&A promotion within Asia-Pacific region. Currently he’s serving as Global Quality & Accountability officer at ACT Alliance based in Thailand.

REGISTER NOW

Community World Service Asia (CWSA) is a humanitarian and development organization, registered in Pakistan, head-quartered in Karachi and implementing initiatives throughout Asia. CWSA is member of the Core Humanitarian Standard (CHS) Alliance, a member of Sphere and their regional partner in Asia and also manages the ADRRN Quality & Accountability Hub in Asia.

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When: June 21st – 23rd 2022
Where: Murree, Punjab
Language: English & Urdu
Apply here
Application Deadline: May 20th 2022

What is Safeguarding?

Safeguarding is an organisation’s responsibility to ensure its representatives and the activities it conducts promote the welfare of the people (especially children and vulnerable adults) it serves and the communities it works with. Safeguarding ensures that the organisation does not expose the communities it works with to any sort of risk of harm or abuse, including sexual exploitation, harassment and abuse. Safeguarding measures seek to prevent situations where individuals can use their position of power, to abuse or exploit another person. Safeguarding vulnerable adults and children is the process of protecting them from abuse or neglect, enabling them to maintain control over their lives and make informed choices.

Training Objectives:

To enhance the capacity of participant organisations in ensuring the safety and well-being of all of their employees and the community members that they work with.

This workshop will support participating organisations and their staff in exploring key concepts and strengthen their understanding on:

  • Accountability for Aid Workers and Core Commitments of Safeguarding
  • Safeguarding Basics – Milestones and Development
  • Protecting most vulnerable groups – support for survivors and whistle-blowers
  • Accountability and Transparency around safeguarding and PSEA
  • Contextualisation of Key Safeguarding Messages and How to communicate them
  • Experience sharing / best practices / lesson learning around Safeguarding
  • Overview of Complaint Response Mechanism linked to Safeguarding

Participation

This training will target members of complaints committees, human resource and MEAL staff, program teams and leadership of NGOs. The training will support participants to understand the key barriers, challenges related to safeguarding at an organisational and programmatic level while dealing with communities and stakeholders. It will serve as a platform for participating organisations to discuss and review their relevant policies and procedures to ensure that they are effective in all situations. It will also offer the complaint committee members’ opportunities to develop peer support groups so that they can learn from and support each other. Post-training technical support will be provided to participant organisations to develop and implement policies and systems related to safeguarding.

A maximum of 20 participants will be selected for this training. Women and Persons with disabilities (PWDs) and staff from ethnic/religious minorities are encouraged to apply. Preference will be given to participants from organisations based in underserved areas.

Selection Criteria

  • Primary responsibility for Safeguarding at the organisational level
  • Participants from women-led organisations, Persons with Disabilities (PWDs), religious/ethnic minorities will be prioritised
  • Mid or senior level management in a civil society organisation (CSOs), preferably ones with main office in small towns and cities
  • Willingness to contribute PKR 15,000/- for the training. Exemptions may be applied for CSOs with limited funding and those from marginalised groups. An early-bird discount of 15% will be awarded to applicants who register by the 08 May 2021 and a 30% discount will be awarded to women participants
  • Commitment to apply learning in their work, including dissemination of learning within their organisation

Methodology

The approach applied in this training is the ‘Blended Learning’ approach developed by Community World Service Asia in its previous phases of the Civil Society Empowerment Project (CEP). The approach is participatory and needs-based in nature. It consists of selection of participants from diverse organisations at different levels, while the content and methodology is designed with and based on the needs of the training participants. Experienced and knowledgeable trainers will lead the session using flexible content and varied methodologies during the training which will include development of action plans.

Methodology of this training includes practical exercises based on real life projects/programs (but considering social distancing). These will be interspersed with lectures by the external trainer and experience sharing by prominent leaders from the development and humanitarian fields. Presentations would be in English, discussion to be followed in both English and Urdu. Coaching and mentoring support will be provided to 30% of participant organisations to help them apply their learning.

Facilitation Team:

Palwashay Arbab – Head of Communications & Gender Justice Focal Person- CWSA.
A journalism and humanitarian practitioner associated with the aid sector in the Asia Pacific region since the last ten years. Has a diverse experience based on humanitarian work, journalistic writing, humanitarian and development communication, social media management, advocacy, training management, fundraising, branding and public relations, program development, gender justice, diversity and safeguarding.
Representational and networking experience with the international donor community, I/NGOs, and communities. Currently co- chairing the global Gender Justice Reference group of ACT alliance and governing board member of the Communicating with Disaster Affected Communities (CDAC) Network.

Asma Shehzad –Head of Support Functions- Safeguarding Focal Person-CWSA With more than 15 years of experience in Management including Organizational Policy development, conflict management, investigations, policies implementation, Asma has been now working with Community World Service Asia as Head of Support Functions. She is currently based in Islamabad, Pakistan. Asma is not only involved actively in the implementation of Safeguarding Policy at the organizational level with all stakeholders, she also acts as a Safeguarding Focal Person for CWSA. Being head of Support Functions Department, she is fulfilling her responsibilities in the development and implementation of policies to the best of her abilities. To her credit is the honor to be part of the team that has implemented Safeguarding Policy across CWSA. She also feels privileged to be part of Act as Co-Chair for Act Community of Practice- Safeguarding.

Ayesha Hassan – Associate Regional Director Head – CWSA Ayesha Hassan is the Associate Director at the Community World Service Asia with a diverse experience of campaigning and project implementation on Quality and Accountability (including Safeguarding, PSEAH, Complaints Response Mechanism), Gender, Livelihood (including food security with focus on DRR), Education, and Participation. She is a trainer, advisor and voice for Quality and Accountability standards including Core Humanitarian Standards, Do No Harm Approach, and Sphere Standards.

Ayesha is hands on in fund raising and program growth, overseeing the development of proposals and donor compliance. She develops program strategies for various programs under implementation while she has also facilitated the process of developing a 10-year strategy for DRR, livelihood and democratization.

Participants will need to arrive at the venue by 20 June, 2022 before 5:00 PM

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When: 23th– 25th May 2022 (arrival at the venue on 22rd May 2022)
Where: Murree, Punjab
Language: Urdu and English
Interested Applicants: Click here to register
Last Date to Apply: 5th May 2022 (incomplete applications will not be entertained)

Training Objectives: Through this training, you will be able to:

  • Understand the underlined concepts of resource mobilization.
  • Analyze the current resource environment and its implications in sustainability of NGOs.
  • Identify different resources, financial and non-financial and determine ways to access them.
  • Design a strategic plan for mobilizing resource.
  • Prepare an action plan, based on the strategic plan for resource mobilization: where are you now, what do you want to achieve and what resources you will require for that.

Background

With the advent of globalization, managers find themselves in a far more competitive environment within which they must secure resources for the growth and sustainability of their organizations and programs. This three-day workshop on resource mobilization aims at building capabilities of individuals/organizations in the domain of resource management. It also provides the skills for conceptualizing, designing, implementing and evaluating an efficient resource mobilization strategy. The training will provide an opportunity to acquire new contacts, build networks and partnerships and share your experience with others engaged in resource mobilization

Number of Participants

  • A maximum of 20 participants will be selected for the training. Women and staff belonging to ethnic/religious minorities are encouraged to apply. Preference will be given to participants representing organizations working in remote and under-served areas.

Selection Criteria

  • Participant’s organization should be registered with its respective provincial Social Welfare Department
  • Participant is in a mid/senior for leadership role working in a local/national NGO with primary responsibility of resource mobilization.
  • The workshop is suitable for board members, directors, managers and programme officers of civil society organizations who wish to diversify their funding portfolio.
  • Participants from women led organisations, different abled persons, minority groups will be given preference
  • Commitment to apply learning in their work, including dissemination of learning within their organisation

Fee Details

  • Training fee for each participant is PKR 10,000. Fee concessions and scholarships are available for participants belonging marginalised groups and NGOs with limited funding.
  • No TA/DA will be given to participants and travel expenses will be incurred by participants themselves.

Facilitator/Lead Trainer: Mr. Sohail Muhammad Ali is a high-performing research and capacity-building specialist and trainer with expertise in research, training and development to maximize human resource outputs in social development and education sectors. He is a respected & proven advisor to non- government organisations, and has played an active role in providing guidance on research and development functions to promote and innovative solutions to social developmental challenges. He is an influential and inspirational leader with excellent human capital development skills. Mr. Sohail has the experience of working in South Asia, Africa and Europe. He has conducted professional development workshops and capacity building sessions. He has served as a national and international consultant for organizations including Leonard Cheshire (LC) UK, World Bank, USAID, Care international, UNICEF, Aga Khan Rural Support Program (AKRSP), Academy for Educational Development (AED), Aga Khan Foundation (AKF), Transparency International, Lead Pakistan, British Council Pakistan, Human Resource Development Network (HRDN), and others.

REGISTER NOW!

Community World Service Asia (CWSA) is a humanitarian and development organization, registered in Pakistan, headquartered in Karachi and implementing initiatives throughout Asia. CWSA is member of the Core Humanitarian Standard (CHS) Alliance, a member of Sphere and their regional partner in Asia and also manages the ADRRN Quality & Accountability Hub in Asia.

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When: 1st – 3rd December 2021
Where: Murree, Punjab
Language: Urdu, English
Interested Applicants: CLICK HERE TO REGISTER!
Last Date to Apply: 15th November 2021 Objectives

Through this training, you will be able to:

  • Identify any gaps between the dynamics of your organisation and targets you desire to achieve in given circumstances
  • Understand your leadership and management style in order to become more self-aware about your unique strengths and how you can overcome the challenges you face by improving your leadership and management competencies
  • Learn skills and tools to foster a healthy organisational culture that nurtures talent, celebrates diversity and guides performance
  • Enhance your capacity to communicate purposefully and with a vision for improved team functioning
  • Develop innovative tactics to envision, plan and implement organisational change

Background

With changing global trends, the dynamics of organisational and people management have also changed. Traditional methods are becoming obsolete with every passing day. Effective managerial skills now aim to improve the performance of individuals and skills in organisational setting with a focus on the 5 Cs: Clarity, Context, Courage, Commitment and Consistency. Competent and well-managed staff are at the heart of an accountable and effective organisation; therefore, they need to be equipped with the right skills and behaviours. The need for staff development, coaching and mentoring is key to optimising maximum productivity.

This training aims to enhance leadership skills of participants which would promote their professional growth resulting in strong institutions. Through this training, you will learn how to best utilize your leadership and management style to engineer change and innovation in your organisation. By the end of this training, you will also further strengthen your skills, knowledge and behaviours to handle interpersonal conflict, manage deadlines, build a healthy organisational culture, lead employee trainings, solve problems, and managing feedback.

Number of Participants

  • A maximum of 20 participants will be selected for the training. Women, differently abled persons and staff belonging to ethnic/religious minorities are encouraged to apply. Preference will be given to participants representing organisations working in remote and under-served

Selection Criteria

  • Mid or senior level manager in a civil society organisation, preferably field staff of large CSOs or CSOs with main office in small towns and cities
  • Be in a leadership role within your organisation and/or have primary responsibility of organisation/people management
  • Your organisation should be registered with its respective provincial social welfare department
  • Participants from women led organisations, different abled persons, religious/ethnic minorities will be given priority
  • This 3-day training session is suitable for CSO and NGO workers of all levels particularly from locally-based organisations with a small staff size
  • Willing to pay fee PKR 10,000 for the Exemptions may be applied to CSOs with limited funding and those belonging to marginalised groups.
  • Commitment to apply learning in their work, including dissemination of learning within their organisation

Trainer’s Profile

Ms. Sofia Noreen is an ambitious professional with over 28 years’ eventful career studded with brilliance predominantly in the area of research, program/ project designing and execution, monitoring, international development, and liaison & coordination. Her areas of focus include Gender and Women Empowerment, Climate Change/ Food Security within rural communities, and Governance issues both at policy and implementation levels. She is a dependable professional with a comprehensive understanding of Pakistani politics, the parliamentary setup, and electoral reform agenda and familiar with election management systems both for general and local bodies elections.

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When: 8th -10th December 2021
Where: Murree, Punjab
Language: English & Urdu.
Interested Applicants: Register here
Last Date to Apply: 8th November 2021

Background

Safeguarding is the responsibility that an organisation has to ensure its representatives and the activities it conducts promotes the welfare of the people (especially children and vulnerable adults) it serves and the communities it works with. Safeguarding ensures that the organisation does not expose the communities it works with to the risk of any sort of harm or abuse, including sexual exploitation and abuse. Safeguarding measures seek to prevent situations where individuals can use their position of power, to abuse or exploit another person. Safeguarding vulnerable adults and children is the process of protecting them from abuse or neglect, enabling them to maintain control over their lives and make informed choices.

Objectives

The objective of this training is to enhance the capacity of participant organisations in ensuring the safety and well-being of all of their employees and the community members that they work with.

This workshop will support participating organisations and their staff in exploring key concepts and strengthen their understanding on:

  • Quality and Accountability in Humanitarian and Development.
  • Core Commitments of Safeguarding
  • Safeguarding Basics – Milestones and Development
  • Protecting most vulnerable groups – support for survivors and whistle-blowers
  • Accountability and Transparency around safeguarding and PSEA.
  • Contextualization of Key Safeguarding Messages and How to communicate them
  • Experience sharing / best practices / lesson learning around Safeguarding
  • Overview of Complaint Response Mechanism.

Participation

This training will target members of complaints committees, human resource and MEAL staff, program teams and leadership of NGOs. The training will support participants to understand the key barriers, challenges related to safeguarding at organisational and programmatic level while dealing with communities and stakeholders. It will serve as a platform for participating organisations to discuss and review their relevant policies and procedures to ensure that they are effective in all situations. It will also offer the complaint committee members’ opportunities to develop peer support groups so that they can learn from and support each other. Post-training technical support will be provided to participant organisations to develop and implement policies and systems related to safeguarding.

Number of Participants

A maximum of 20 participants will be selected for this training. Women and differently-abled staff and staff from ethnic/religious minorities are encouraged to apply. Preference will be given to participants from organisations based in underserved areas.

Selection Criteria

  • Primary responsibility for Safeguarding at the organisational level
  • Participants from women led organisations, differently-abled persons, religious/ethnic minorities will be prioritised
  • Mid or senior level management in a civil society organizations, preferably CSOs with main office in small towns and cities
  • Willingness to contribute PKR 15,000/- for the training. Exemptions may be applied for CSOs with limited funding and those from marginalised groups. An early-bird discount of 15% will be awarded to applicants who register by the 5th October 2021 and a 30% discount will be awarded to women participants
  • Commitment to apply learning in their work, including dissemination of learning within their organization

Methodology

The approach applied in this training is the ‘Blended Learning’ approach developed by Community World Service Asia in its previous phases of the Civil Society Empowerment Project (CEP). The approach is participatory and needs-based in nature. It consists of selection of participants from diverse organisations at different levels, content and methodology designed with and based on the needs of the training participants, use of experienced and knowledgeable trainers, flexible content and methodology during the training, development of action plans and follow up refreshers and coaching and mentoring support.

Methodology of this training includes practical exercises based on real life projects/programs (but considering social distancing). These will be interspersed with lectures by the external trainer and experience sharing by prominent leaders from the development and humanitarian fields. Presentations would be in English, discussion to be followed in both English and Urdu. Coaching and mentoring support will be provided to 30% of participant organisations to help them apply their learning.
Facilitation Team:

Palwashay Arbab – Head of Communications and Gender Justice Focal Person- CWSA. A journalism and humanitarian practitioner associated with the aid sector in the Asia Pacific region since the last ten years. Has a diverse experience based on humanitarian work, journalistic writing, humanitarian and development communication, social media management, advocacy, training management, fundraising, branding and public relations, program development, gender justice and coordination. Training and presentation development experience for youth and staff on social media campaigns, hashtag activism, diversity and safeguarding. Representational and networking experience with the international donor community, I/NGOs, and communities. Currently co-chairing the global Gender Justice Reference group of ACT alliance and governing board member of the Communicating with Disaster Affected Communities (CDAC) Network.

Asma Shehzad –Head of Support Functions- Safeguarding Focal Person-CWSA with more than 15 years of experience in Management including Organizational Policy development, conflict management, investigations, policies implementation, Asma has been now working with Community World Service Asia as Head of Support Functions. She is currently based in Islamabad, Pakistan. Asma is not only involved actively in the implementation of Safeguarding Policy at the organizational level with all stakeholders, she also acts as a Safeguarding Focal Person for CWSA. Being head of Support Functions Department, she is fulfilling her responsibilities in the development and implementation of policies to the best of her abilities. To her credit is the honor to be part of the team that has implemented Safeguarding Policy across CWSA. She also feels privileged to be part of Act as Co-Chair for Act Community of Practice- Safeguarding.

Ayesha Hassan – Associate Regional Director Head – CWSA Ayesha Hassan is the Associate Director at the Community World Service Asia with a diverse experience of campaigning and project implementation on Quality and Accountability (including Safeguarding, PSEAH, Complaints Response Mechanism), Gender, Livelihood (including food security with focus on DRR), Education, and Participation. She is a trainer, advisor and voice for Quality and Accountability standards including Core Humanitarian Standards, Do No Harm Approach, and Sphere Standards.

Ayesha is hands on in fundraising and program growth, overseeing the development of proposals and donor compliance. She develops program strategies for various programs under implementation while she has also facilitated the process of developing a 10-year strategy for DRR, livelihood and democratization.

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Under NGO Help Facility, CWSA is working closely with Social Welfare Departments in KPK, Punjab, and Sindh as well as the Economic Affairs Division. Through regular meetings and conversations, the need for a joint consultative forum was identified to explore the opportunities and discuss challenges faced by these government officials of these departments and other stakeholders. For this purpose, we held the first Round Table Discussion with Social Welfare Department representatives from Punjab and KPK in Murree from 10th to 12th September 2021.

The officials were given a platform to express their apprehensions about NGOs and share progress in their respective provinces as well as the current scenario, challenges, and changes being made internally to improve the application process for NGOs. SWD laws and their compliances were discussed in detail and the work being done in this context.

In its presentation, EAD discussed the geographical and sectoral spread of NGOs as well as their spread on the basis of registration by law and donor funding. Representatives of SWDs Punjab and KPK shed light on the work they are doing to streamline the process of NGO governance and registration. Digitizing the process of NGO registration at all levels was given due priority by all participants. EAD also shared a roadmap for a revised policy with SWD officials.

It is hoped that the outcomes of this round table discussion will materialize in the form of provincial policy formulation and implementation.

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COVID-19 has had a profound impact on the functioning of all businesses, entrepreneurs and industries the world over. Leaders and managers, whether from the business sector, the education system, or the development sector, had to modify their leadership styles to meet the demands and sustain their businesses in these unprecedented times.

Under its Capacity Enhancement Programme, Community World Service Asia (CWSA) developed a strategy to equip Pakistan’s current and future humanitarian leaders with the leadership skills necessary to run their organisations in turbulent times such as COVID-19. CWSA has conducted virtual trainings in the first quarter of the year on quality and accountability, but with decline in COVID-19 in April and introduction of vaccines, the organization resumed in-person trainings, following strict SOPs with COVID 19 guidelines in place. The guidelines wereshared along with the invitation, and reiterated every day of the training in addition to placing santizers and masks in all common areas.  

As part of implementing the strategy, CWSA organised an open-call training on Leading in Complexity and Uncertainty in which 17 participants representing 14 NGOs and INGOs participated and exchanged new experiences and learnings. 

  • Strict SOPs were followed during the training

Arif Jabbar[1], a renowned leadership coach with two decades of experience in the local and global humanitarian and development sector lead the training and applied the ‘Authentic Leader’ approach in most of the sessions, providing equal opportunities to participants to reflect on their leadership style and its relevance and effectiveness in the context of Covid-19. This enabled the participants to learn about new and existing leadership competencies based on research with contemporary leaders. During the training participants also practiced and sharpened their personal leadership skills and competencies through practical exercises.

Adopting a participatory approach through most of the training, Arif engaged participants in group exercises to promote peer learning. In one exercise, participants were divided in four groups, namely Norms Committee, Feedback Committee, Games Committee, and the Complaints Committee. Tasks were assigned to each group with the purpose of completing the tasks with giving the least instructions in twenty minutes. After performing the tasks successfully, the participants shared that they panicked for a while due to the time constraint and absence of detailed instructions but they were ultimately able to reach the goal. In response, Arif Jabbar shared that “the real-world does not give us parameters or instructions and that the real leaders and successful organisations are the ones who can survive in situations like these.”

Rabel Sadozai, National Marketing Manager at Fatima Fertilizers, was invited as a guest speaker through a virtual online session. As the National Marketing Manager, Rabel leads the brands, channel and exports businesses at Fatima Fertilizers and has a rich corporate sector experience. In her discussion with participants, Rabel shared the need of exceedingly focused individuals in the development sector with the ability to consistently accomplish humanitarian objectives through attention to detail and being able to thrive in high-pressure, deadline-driven environments. “The challenges faced amid COVID-19, especially during remote management, built a gap between the managers and their teams. It was essential for regular communication in these times as physical contact was minimal. We prompt up our online communication and encouraged teams to provide updates as frequently as possible. This allowed us to overcome the communication gap that arose due to remote working. it was also important to keep teams motivated and let them know that we as managers are here for them even in times of difficulties. We also held casual meetings to maintain staff well-being and be supporting models, as everyone was going through tough times.”

A video of Martin Luther king was screened during the trianing to show participants his vision and communication style. The session on Vision and Communication shared various visions of companies including Tesla and Google to give participants a clear understanding on the conceot of vision. Participants learned the essential steps that need to be taken in developing a clear vision for themselves and their organisation. “It is key to know the right communication medium to inspire people thorugh your vision. Storytelling is one of the most effective tools used to impact audiences,” said Arif. Participants then worked on developing a personal and organisational vision in an exercise.

Participant Takeaways:

  • “Effective and continuous communication in key in creating a sustainable working environment during unprecedented times.”Javaid Ahmad, Aga Khan Agency for Habitat
  • “Conveying the organisational vision is key to build trust with communities we work with. It is important that the organisation’s vision is understood and enforced in its true meaning.” Saima Noreen, Sojhla Welfare Foundation
  • “Staff at any position can implement interactive activities to promote efficient communication while working remotely. These interactive exercises help staff to overcome challenges and work towards solutions as a team.” Nabia Farrah, Secours Islamique France

[1] He was the Chief of Party of USAID Ambassador’s Fund Grant Programme and has served in Oxfam International as the Global Head of Humanitarian Campaigns, Regional Humanitarian Coordinator for Southern Africa and East Asia and Country Director in Pakistan and South Africa.

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“The smiles we bring to the faces of the individuals we work for inspires me to keep going and serve as many people as possible.”

Muhammad Waseem has been actively working as a humanitarian practitioner in Pakistan’s development sector since the past seven years. “As Manager Quality Assurance in Association for Gender Awareness & Human Empowerment (AGAHE), I am responsible to develop, review and implement a robust Monitoring, Evaluation & Learning framework and tools. The objective is to facilitate measurement of progress and enhance compliance of programmes and projects with AGAHE standards, policy framework and best practices. AGAHE is working on various thematic areas, including Water, Sanitation & Hygiene (WASH), Food Security & Livelihoods, Health & Nutrition, Disaster Risk Reduction & Resilience, and Governance.”

“Managing teams was the most challenging responsibility after being promoted to Manager Quality Assurance. Since the promotion took place during the COVID-19 outbreak in 2020, the projects became extremely time-sensitive, and workload was at an all-time high. I always believed that working in a group was more efficient than working alone. But it did not take me long to realise that it’s only easier when done right. Team chemistry, capabilities, and challenges faced are the most essential factors to consider while dealing with teams in times of crisis. After hearing about the training workshop on ‘Leading in Complexity and Uncertainty’ in April from a friend, I immediately applied,” shared Waseem.

Seventeen participants representing 14 national and international non-governmental organisations took part in the training. Waseem, along with other humanitarian workers, explored various leadership styles and skills during the training and analysed their own leadership styles based on self-assessments. Participants learned new methodologies and tool to improve their leadership skills and devised strategies for peer assistance exercises and technical mentorship. “The training material was prepared with the participants’ consent. This was a motivating aspect since it allowed us, as participants, to suggest essential subjects for inclusion in the training agenda, making the training more relevant and effective in terms of learning. Arif Jabbar, the lead facilitator, adopted a participatory approach throughout the five-day workshop which enabled an effective sharing and learning process among all us participants.”

Waseem was new to the MBTI and Emotional Intelligence models of self-awareness that were introduced in the training. “It’s hardly news that people leave organisations because of poor management. Tools like the Myers-Briggs Type Indicator (MBTI) can be extremely helpful here. The MBTI and Emotional Intelligence workshop was an excellent method for us to develop our own self-awareness, and it also served as a strong foundation for learning what would potentially frustrates or upsets others. This session’s group activity targeted at self-assessment in times of complexity and uncertainty, allowing us to discover important qualities to work more successfully with others and manage our team in a more emotionally intelligent manner.”

Waseem initiated regular meetings with his team members after taking the training. “The ‘Leader as a Coach’ session improved my communication skills and helped me understand my team’s dynamics more. I started scheduling twice-monthly meetings with my team members to give them an opportunity to share their challenges and work together to find solutions. Keeping the mechanism of accountability in place without compromising teams’ trust and confidence was a big challenge. Meetings with teams that worked remotely helped to bridge the communication gap and accelerate project delivery. This initiative has increased our team’s productivity and motivation to work in unprecedented times.”

Constant communication with his teams has been a game changer for Waseem. “My staff has more faith in me and the work we are doing now. Overcoming my negative leadership qualities and improving team communication has increased my team’s trust in me, and we are now working more collectively than ever before.”

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When: 24-26 August 2021
Where: Murree Punjab
Language: Urdu
Interested Applicants: Click here to register
Last Date to Apply: 5th August 2021

Rationale:

Since the 1950s the development agenda has been characterized by projects and programmes aimed at improving the quality of life of beneficiary communities, be it in physical or qualitative terms. Despite significant inputs of human and financial resources, many fell short of expectations. Projects failed to meet the priority needs of communities; stated outputs were not achieved or, if achieved, not sustained; target groups did not benefit in the manner intended; project costs escalated and implementation dates slipped, and adverse outcomes were not anticipated.

These failures were attributed in part to poor project management, such as inadequate opportunities for potential beneficiaries to participate in project identification, weak financial management, inadequate monitoring during implementation, poor linkages between project activities and project purpose, and insufficient attention to the external environment during project design. It was also recognised that projects were more likely to succeed when account was taken of the socio-economic context in which they operated.

The rationale for imparting training of NGOs in project cycle management is the wish to achieve sustainable development. Projects should identify and understand the different roles and entitlements between various beneficiaries in focused communities, and the special challenges faced by disadvantaged groups. During recent decades, many tools have been developed to strengthen the management of projects, such as project cycle management, the logical framework and rapid appraisal techniques. Similarly, technological revolution has also contributed significantly to plan, design, implement and keep track of the activities by all team members while geographically spread and/or different locations.

Participants of the training will go through all critical phases of project cycle management both theoretically and practically and there will be ample room through group exercises to benefit from the rich knowledge of participants that they will be bringing from their respective fields and focus areas.

The training will specifically focus on:

  • Comprehend concepts and terminologies of Project, Project Management
  • Recognize various phases of Project Cycle Management and its importance
  • Understand and sharpen their skills to use various analytical tools for Project Identification
  • Use Project structure, Logical Framework Analysis, External Environment, OVI and sustainability and work plans based on activity analysis during projects’ design phase and preparation phase
  • Learn to undertake use of technology for documentation, communication, quality assessments at each phase of PCM

Number of Participants

  • A maximum of 20 participants will be selected for the training. Women applications, differently abled persons and staff belonging to ethnic/religious minorities are encouraged to apply. Preference will be given to participants representing organizations working in remote and under-served areas.

Selection Criteria

  • Primary responsibility for program/project management.
  • Mid or senior level manager in a civil society organization, preferably field staff of large CSOs or CSOs with main office in small towns and cities
  • Participants from women led organisations, different abled persons, religious/ethnic minorities will be given priority
  • This 3-day training session is suitable for CSO and NGO workers of all levels particularly from locally-based organizations with a small staff size
  • Willing to pay fee PKR 10,000 for the training. Exemptions may be applied to CSOs with limited funding and those belonging to marginalised groups. Discount of 10% on early registration by 1st August 2021 and 20% discount will be awarded to women participants
  • Commitment to apply learning in their work, including dissemination of learning within their organisation Commitment to apply learning in their work, including dissemination of learning within their organisation

Community World Service Asia (CWSA) is a humanitarian and development organization, registered in Pakistan, head-quartered in Karachi and implementing initiatives throughout Asia. CWSA is member of the Core Humanitarian Standard (CHS) Alliance, a member of Sphere and their regional partner in Asia and also manages the ADRRN Quality & Accountability Hub in Asia.
Facilitator/Lead Trainer:

Ms. Sofia Noreen is an ambitious professional with over 28 years’ eventful career studded with brilliance predominantly in the area of research, program/ project designing and execution, monitoring, international development, and liaison & coordination. Her areas of focus include Gender and Women Empowerment, Climate Change/ Food Security within rural communities, and Governance issues both at policy and implementation levels.

She is a dependable professional with a comprehensive understanding of Pakistani politics, the parliamentary setup, and electoral reform agenda and familiar with election management systems both for general and local bodies elections.

Ms. Sofia has delivered multi-day training programs on train-the-trainer, team building, and other related topics. She is an articulate communicator who is highly well versed in Log Frame Analysis, Risk Analysis, and management for Result Based Management, budgeting, staff recruitment, capacity development, NGO management, stakeholder engagement, evaluation of program and projects, report writing, and manuals. Throughout her career, she has been committed to following the principles set forth with the UDHR, ICCPR, CEDAW, and other international conventions and standards.

Scholarship Details: Special Scholarships are available for those organization that send two or more females to attend the training.

Additional Details: The final deadline for applications is August 5th, 2021. Please be assured that incomplete applications will not be entertained.

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