Community World Service Asia (CWSA) has long been committed to facilitating Pakistani NGOs with building their organisational capacity, improving quality and accountability mechanisms as well as strengthening coordination and collaboration with local governments to create an environment conducive to civil society growth. With the same mandate, CWSA facilitated the NGO/INGO Cell at the Ministry of Economic Affairs Division (EAD) with organising a seminar on “Understanding the Process and Procedures for Registration on E-Portal” on 21st October 2021 in Islamabad.
The objective of the seminar was to improve participants’ understanding of the EAD’s NGO E-portal, which was launched earlier this year and introduce them to the upcoming NGO Policy. Through the submission of papers on the web, this portal has digitised the process of getting a Memorandum of Understanding (MoU) from the EAD, ultimately saving time and resources. Syeda Adeela Bokhari, Joint Secretary NGOs/INGOs, was the keynote speaker at this seminar, attended by 24 people from 16 different humanitarian and development organisations.
Tooba Siddiqi from CWSA, set the stage for the event and did a round of introductions with all attendees. Following her opening comments, Tooba reiterated the role NGOs need to play to make the compliance process easier for the government. Ms. Bokhari started with discussing the application of the 2013 NGO Policy, as well as a sectoral overview of the non-profit sector and the governance issues that exist, such as those pertaining to regulations and a lack of integrated data.
Ms. Bokhari emphasised that there is a significant divide between the government and NGOs, which her and the team is attempting to bridge at every possibility. Ms. Bokhari and her team at the EAD are working on a new policy for NGOs that would rectify these inadequacies while remaining compliant with Pakistan’s international legal obligations.
Participants were informed about how to access the E-portal and shared how documents could be uploaded to the portal to attain an MoU. The avoidance of common mistakes was emphasised, such as ensuring that the file size to not exceed seven megabytes, all information to be valid, and that currency values to be provided in both Pakistani Rupees and US Dollars. Ms. Bokhari further stated that the EAD is working to ensure that all development partners are on the same page when it comes to the portal.
Ms. Bokhari concluded by stating that she believes “in continuous development and that the EAD is working to enhance the digitising process. Because this is a radical departure from usual procedures, it will take a significant amount of time and effort to make it completely functioning for all stakeholders.”
Participants appreciated the EAD’s efforts to bring innovation to the process, saying that “such an event was a need of the hour.” This seminar also provided an opportunity for participating NGOs and CSOs to share feedback and input with the Joint Secretary on glitches and challenges they usually face. It is anticipated that the participants would put their newfound knowledge into practise, and that the EAD will host similar activities in the future.
 The Minister for Economic Affairs, Mr. Omer Ayub Khan inaugurated the NGOs helpdesk facility and NGOs e-portal on 30th June, 2021. The E-portal offers, on line submission of fresh applications; renewals, additional project requests, auto generated correspondence such as acknowledgement, approvals, regrets.
When: 17 November 2021
What time:2.00 pm (Pakistan Standard Time)
Where: Zoom – link to be shared with registered Participants Register Here
How long: 60 minutes
Who is it for: Safeguarding focal points, senior managers of national, international and regional NGO’s and networks
Format: Présentations, Discussion
Moderator & Présenter: Ester Dross
CWSA is a Pakistani humanitarian and development organisation addressing factor that divide people by promoting inclusiveness, shared values, diversity, and interdépendance.CWSA is highly committed towards Accountability to Affected People and people centered aid. Over the last 2 years, we have offered different webinars, covering various aspects on safeguarding and aiming to raise more awareness on key aspects of accountability such as establishing efficient and transparent complaints systems and protection from and prevention of sexual exploitation, abuse and harassment.
Safeguarding is a key pillar to any accountability measures organizations must integrate into their Programmes and working cycle.
When people we work with or for feel unsafe within their workspace or global environment, this has important negative impacts on the quality of our work and the objectives we intend to reach. It is therefore important that we are more aware and increase our efforts for a better understanding of the issues at hand.
This first webinar is part of a series of 6 one-hour remote events, covering safeguarding, key policies and minimum requirements, Complaints systems, Complaints handling and managing investigations and communication. The last webinar will be dedicated to experience sharing and best practice.
During our first event, we would like to ensure that participants know what we talk about when talking about safeguarding, feel they are able to identify and act upon gaps within safeguarding frameworks and learn from practical examples.
Moderator and Présenter:
Ester Dross—Independent Consultant
Ms. Dross is an indépendant consultant with over 25 years of expérience, specializing in accountability, prevention of sexual exploitation and abuse, gender and child protection. Ms. Dross has had an extensive exposure to humanitarian certification systems and accountability to affected populations while working with HAP International as their Complaints Handling and Investigation Advisor, later as their Certification Manager. She has been closely involved in the Building Safer Organizations Project since 2005, dealing with sexual exploitation and abuse of beneficiaries, particularly focusing on gender and child protection. Over the last 6 years and since working as an independent consultant, Ester has been leading a pilot project for FAO on accountability and gender mainstreaming in emergencies and working with numerous NGOs including ACT Alliance members, supporting and training their staff on gender issues, child protection, accountability, complaints handling and investigations. She is an experienced investigator herself and has conducted investigations in Asia, South America, Africa and Europe.
When: 1st – 3rd December 2021
Where: Murree, Punjab
Language: Urdu, English
Interested Applicants: CLICK HERE TO REGISTER!
Last Date to Apply: 15th November 2021 Objectives
Through this training, you will be able to:
With changing global trends, the dynamics of organisational and people management have also changed. Traditional methods are becoming obsolete with every passing day. Effective managerial skills now aim to improve the performance of individuals and skills in organisational setting with a focus on the 5 Cs: Clarity, Context, Courage, Commitment and Consistency. Competent and well-managed staff are at the heart of an accountable and effective organisation; therefore, they need to be equipped with the right skills and behaviours. The need for staff development, coaching and mentoring is key to optimising maximum productivity.
This training aims to enhance leadership skills of participants which would promote their professional growth resulting in strong institutions. Through this training, you will learn how to best utilize your leadership and management style to engineer change and innovation in your organisation. By the end of this training, you will also further strengthen your skills, knowledge and behaviours to handle interpersonal conflict, manage deadlines, build a healthy organisational culture, lead employee trainings, solve problems, and managing feedback.
Number of Participants
Ms. Sofia Noreen is an ambitious professional with over 28 years’ eventful career studded with brilliance predominantly in the area of research, program/ project designing and execution, monitoring, international development, and liaison & coordination. Her areas of focus include Gender and Women Empowerment, Climate Change/ Food Security within rural communities, and Governance issues both at policy and implementation levels. She is a dependable professional with a comprehensive understanding of Pakistani politics, the parliamentary setup, and electoral reform agenda and familiar with election management systems both for general and local bodies elections.
When: 8th -10th December 2021
Where: Murree, Punjab
Language: English & Urdu.
Interested Applicants: Register here
Last Date to Apply: 8th November 2021
Safeguarding is the responsibility that an organisation has to ensure its representatives and the activities it conducts promotes the welfare of the people (especially children and vulnerable adults) it serves and the communities it works with. Safeguarding ensures that the organisation does not expose the communities it works with to the risk of any sort of harm or abuse, including sexual exploitation and abuse. Safeguarding measures seek to prevent situations where individuals can use their position of power, to abuse or exploit another person. Safeguarding vulnerable adults and children is the process of protecting them from abuse or neglect, enabling them to maintain control over their lives and make informed choices.
The objective of this training is to enhance the capacity of participant organisations in ensuring the safety and well-being of all of their employees and the community members that they work with.
This workshop will support participating organisations and their staff in exploring key concepts and strengthen their understanding on:
This training will target members of complaints committees, human resource and MEAL staff, program teams and leadership of NGOs. The training will support participants to understand the key barriers, challenges related to safeguarding at organisational and programmatic level while dealing with communities and stakeholders. It will serve as a platform for participating organisations to discuss and review their relevant policies and procedures to ensure that they are effective in all situations. It will also offer the complaint committee members’ opportunities to develop peer support groups so that they can learn from and support each other. Post-training technical support will be provided to participant organisations to develop and implement policies and systems related to safeguarding.
Number of Participants
A maximum of 20 participants will be selected for this training. Women and differently-abled staff and staff from ethnic/religious minorities are encouraged to apply. Preference will be given to participants from organisations based in underserved areas.
The approach applied in this training is the ‘Blended Learning’ approach developed by Community World Service Asia in its previous phases of the Civil Society Empowerment Project (CEP). The approach is participatory and needs-based in nature. It consists of selection of participants from diverse organisations at different levels, content and methodology designed with and based on the needs of the training participants, use of experienced and knowledgeable trainers, flexible content and methodology during the training, development of action plans and follow up refreshers and coaching and mentoring support.
Methodology of this training includes practical exercises based on real life projects/programs (but considering social distancing). These will be interspersed with lectures by the external trainer and experience sharing by prominent leaders from the development and humanitarian fields. Presentations would be in English, discussion to be followed in both English and Urdu. Coaching and mentoring support will be provided to 30% of participant organisations to help them apply their learning.
Palwashay Arbab – Head of Communications and Gender Justice Focal Person- CWSA. A journalism and humanitarian practitioner associated with the aid sector in the Asia Pacific region since the last ten years. Has a diverse experience based on humanitarian work, journalistic writing, humanitarian and development communication, social media management, advocacy, training management, fundraising, branding and public relations, program development, gender justice and coordination. Training and presentation development experience for youth and staff on social media campaigns, hashtag activism, diversity and safeguarding. Representational and networking experience with the international donor community, I/NGOs, and communities. Currently co-chairing the global Gender Justice Reference group of ACT alliance and governing board member of the Communicating with Disaster Affected Communities (CDAC) Network.
Asma Shehzad –Head of Support Functions- Safeguarding Focal Person-CWSA with more than 15 years of experience in Management including Organizational Policy development, conflict management, investigations, policies implementation, Asma has been now working with Community World Service Asia as Head of Support Functions. She is currently based in Islamabad, Pakistan. Asma is not only involved actively in the implementation of Safeguarding Policy at the organizational level with all stakeholders, she also acts as a Safeguarding Focal Person for CWSA. Being head of Support Functions Department, she is fulfilling her responsibilities in the development and implementation of policies to the best of her abilities. To her credit is the honor to be part of the team that has implemented Safeguarding Policy across CWSA. She also feels privileged to be part of Act as Co-Chair for Act Community of Practice- Safeguarding.
Ayesha Hassan – Associate Regional Director Head – CWSA Ayesha Hassan is the Associate Director at the Community World Service Asia with a diverse experience of campaigning and project implementation on Quality and Accountability (including Safeguarding, PSEAH, Complaints Response Mechanism), Gender, Livelihood (including food security with focus on DRR), Education, and Participation. She is a trainer, advisor and voice for Quality and Accountability standards including Core Humanitarian Standards, Do No Harm Approach, and Sphere Standards.
Ayesha is hands on in fundraising and program growth, overseeing the development of proposals and donor compliance. She develops program strategies for various programs under implementation while she has also facilitated the process of developing a 10-year strategy for DRR, livelihood and democratization.
When: 23rd– 25th November 2021
Language: Urdu and English
Interested Applicants: CLICK HERE TO REGISTER!
Last Date to Apply: 5th November 2021
Through this training, participants will be able to
A project proposal defines your approach and methodology to address key thematic focus or problem. The project proposal document consists of overall goal/impact statement, objectives, activities, project implementation and management methodology, key results/outcomes and associated budget to address any given problem. It fosters a relationship between an organization and potential donors about a particular project. It tells stakeholders about the situation, key issues to be addressed, proposed methodology and proposed outcome under the given budget and timelines.
Learning how to write a project proposal helps to better communicate with potential donors and partner organizations. This skill is essential for getting to know key elements of writing good proposal to increase chances of success. Proposals establish a formal framework about a project that enable clear understanding for all stakeholders.
Proposal writing can be a daunting task especially for smaller and medium-sized NGOs. This training will provide you an in-depth understanding about the key elements of good proposal writing. You will learn to communicate effectively with the donors. This training will also help you to understand the requirements of different donors, explore their formats and identify ways to innovatively address the key section in any given format. In an environment of increased competitiveness in the non-profit sector, it is crucial for all NGOs to learn essential skills in proposal writing. This training will provide you an opportunity to enhance your understanding and enhance your capacity to write effective proposals which can in turn benefit your organization to achieve its desired goals.
Number of Participants
Ms. Sofia Noreen is an ambitious professional with over 28 years’ eventful career studded with brilliance predominantly in the area of research, program/ project designing and execution, monitoring, international development, and liaison & coordination. Her areas of focus include Gender and Women Empowerment, Climate Change/ Food Security within rural communities, and Governance issues both at policy and implementation levels.
She is a dependable professional with a comprehensive understanding of Pakistani politics, the parliamentary setup, and electoral reform agenda and familiar with election management systems both for general and local bodies elections.
Ms. Sofia has delivered multi-day training programs on train-the-trainer, team building, and other related topics. She is an articulate communicator who is highly well versed in Log Frame Analysis, Risk Analysis, and management for Result Based Management, budgeting, staff recruitment, capacity development, NGO management, stakeholder engagement, evaluation of program and projects, report writing, proposal writing and manuals. Throughout her career, she has been committed to following the principles set forth with the UDHR, ICCPR, CEDAW, and other international conventions and standards. Mr. Khurram Saeed is working with Community World Service Asia and leading the Quality and Accountability program. He has over 10 years of experience in capacity enhancement support, project management, coordination & networking. He holds hands on experience in promoting Quality and Accountability and applying project cycle including assessing, designing, implementing, reviewing and evaluating projects in humanitarian and development context. He remained extensively involved in the designing and carrying out humanitarian/development capacity enhancement interventions in participatory manner including development of strategies, training manuals and training events.
Mr. Khurram Saeed is working with Community World Service Asia and leading the Quality and Accountability program. He has over 10 years of experience in capacity enhancement support, project management, coordination & networking. He holds hands on experience in promoting Quality and Accountability and applying project cycle including assessing, designing, implementing, reviewing and evaluating projects in humanitarian and development context. He remained extensively involved in designing and carrying out humanitarian/development capacity enhancement interventions in participatory manner including development of strategies, training manuals and training events.
Scholarship/Discount Details: Special Scholarships are available for those organization that send two or more females to attend the training.
Additional Details: The final deadline for applications is November 5th, 2021. Please be assured that incomplete applications will not be entertained. Community World Service Asia (CWSA) is a humanitarian and development organization, registered in Pakistan, head-quartered in Karachi and implementing initiatives throughout Asia. CWSA is a member of the Core Humanitarian Standard (CHS) Alliance, a member of Sphere and their regional partner in Asia and also manages the ADRRN Quality & Accountability Hub in Asia.
An informal consultative meeting hosted by Community World Service Asia was held online amongst the Sphere Country Focal Points in Asia on 3rd September 2021. It focused on the contextualized challenges in different countries, including the new challenges amid the pandemic, and how to overcome them.
Sphere, established in 1997, is well known for its contribution and commitment towards strengthening the quality of humanitarian assistance to affected communities across the globe. Its flagship publication, the Sphere Handbook, outlines the fundamental tenets of quality and accountability in humanitarian assistance. It is based on the core philosophy that organisations and individuals that support and assist different, vulnerable communities around the world also bear the responsibility of ensuring that the assistance they provide is of acceptable quality and that appointed resources reach affected communities in the most accountable manner.
Role of the Sphere Focal Points
The implementation of Sphere standards is promoted at country-level by experienced staff representing humanitarian and development organisations, networks, working groups as well as independent practitioners, known as Sphere Country Focal Points. The role of these focal points is to disseminate knowledge and promote the application of Sphere principles and standards around the world and more specifically in the regions that they work in. A Virtual Meet-up was held amongst the Sphere Country Focal Points in Asia on 3rd September, 2021. This informal consultative meeting had a few set discussion points and was hosted by Community World Service Asia which is the regional partner to Sphere in Asia as well as Sphere Country Focal Point in Pakistan. Participants were free to actively engage in discussion, share their experiences or just listen and learn.
Consent on most effective practices
Through this meeting, Focal Points were given an opportunity to promote open communication and learning in addition to sharing the work that focal point organisations or practitioners are doing on Sphere standards in their respective countries. The insightful discussion mainly focused on the contextualized challenges in different countries, including the new challenges amid the pandemic, and how to overcome them. All participants agreed that practices which accommodate multiple stakeholders and take into account the country’s specific contexts are the most effective. A few of the key discussions and action points deliberated in the meeting are shared here:
Second Meet up on November 24
Interested participants are creating a practical implementation plan based around the discussion points. This will help solidify the work and impact of quality and accountability advocacy including Sphere standards and Core Humanitarian Standard for local governments and civil society in focal point countries. The second Virtual Meet up of Sphere Country Focal Points is scheduled to be held on 24th November 2021. It is hoped that these meetups will be conducted regularly to improve quality and accountability frameworks for humanitarian agencies within the region.
When: 22-24th November 2021
Where: Murree, Punjab
Language: Urdu, English
Interested Applicants: Register here
Last Date to Apply: October 25, 2021
The impact of humanitarian work on communities depends greatly upon the quality of services and accountability of actions both during emergency and non-emergency times. With millions of people affected by disasters and conflicts, the importance of Quality & Accountability (Q&A) is undeniable.
Community World Service Asia (CWSA) aims to ensure that all relevant agencies including NGOs, INGOs, UN, donors, universities and government agencies, playing an active role in the disaster response & rehabilitation are given the opportunity to implement Quality and Accountability approaches and tools in their work. As part of CWSA’s response to the demand for increased support on awareness raising and capacity enhancement, CWSA is delighted to announce the upcoming course on Q&A for PCM. This course is a unique opportunity for all agencies, as it is focusing comprehensively on Standards that can support you during the project cycle.
By the end of the course, you will be able to:
This training will be directed at project/programme managers/coordinators and technical staff responsible for quality and accountability. It will focus on building knowledge and skills on Q&A and the use of tools and approaches for ensuring quality and accountability in all stages of the project cycle. This will help the participants in strengthening their programmes and enhancing aid effectiveness. Technical assistance will be provided to training participants to ensure quality and accountability in different aspects of project cycle.
Number of Participants
18-20 participants will be selected for the training. Female staff and those with disabilities and from ethnic/religious minorities are encouraged to apply. Preference will be given to participants from organizations based in underserved areas. Applicants will be informed by, October 30, 2021 about their confirmation status.
We strive to have a diversified group of participants balancing gender, organisational and geographical representation. Some points to consider could be:
Rizwan Iqbal, has over twelve years of professional experience while working with non-government organizations and businesses in Asia & Europe. He specializes in Organizational Development (OD); Coordination and Support in development of Monitoring and Evaluation, Accountability and Learning (MEAL) mechanisms at agency-wide level. He remained directly involved in capacity building of partners and humanitarian organizations across the globe for assuring the elements of quality programming. He is a certified trainer by the secretariats of humanitarian quality standards like Sphere, Core Humanitarian Standard (CHS) & MERS and has been providing technical assistance/services to organizations on monitoring and evaluating operational quality by using the quality frameworks, standards, guidelines and tools. He worked with a variety of cultures in more than 25 countries around the world. In the past he completed his mission to Nepal (Aug-Sep 2015) after earthquake and a six-month deployment (Nov 2013 – May 2014) in the Philippines as Quality & Accountability Advisor – after typhoon Haiyaan (Category-1 emergency responses), where he provided support to design, train, monitor and complete (with an exit plan) a Quality and Accountability (Q&A) mission. He had been leading the Quality and Accountability Program team at Community World Service Asia and performing the role of Q&A promotion within Asia-Pacific region. Currently he’s serving as Global Quality & Accountability officer at ACT Alliance based in Thailand.
Additional Details: The final deadline for applications is October 25, 2021. Please be assured those with incomplete application will not be entertained. All participants needs to arrive to the venue by 21st of November 2021 before 5:00 PMScholarship/Discount Details: Special Scholarships are available for those organization that sends two or more females to attend the training. Early Registration discount of 10% will be given to applications received by 15th October. Women participants will be awarded 20% discount. Exemptions may be applied for by CSOs with limited funding and those from marginalized groups.
Twenty-three year old Diya lives in Ramchand Khatri village of Umerkot which is located at a five kilometres distance from Community World Service Asia’s Maternal, Neonatal and Child Health (MNCH) centre in the same district. Diya first visited the MNCH centre with complains of nausea, vomiting, and weakness in October last year.
After thoroughly examining Diya, the lady health visitor at the centre advised her to take a pregnancy test, which came out to be positive. Diya was expecting her first child. “My haemoglobin was low at 9.0 when I first visited the MNCH. The medical officer advised for antenatal care (ANC) and prescribed multivitamins to me to address the weakness and normalise my haemoglobin levels. My ANC card was created, and I was scheduled for a follow-up appointment in one week.”
The following week Diya went for her follow-up examination at the MNCH where the doctor further prescribed Monofer Injections for her increasing weakness and low haemoglobin levels. “My mother-in-law was concerned about my well-being. But her anxiety was reduced when she accompanied me to the MNCH to observe how effectively the medical personnel attended to my needs and treated me.”
Ramchand Khatri is a remote village in Umerkot, with limited livelihoods opportunities and no immediate access to education, electricity, safe drinking water, health facilities or fully constructed roads. “My husband works as a farmer. During the harvest season, my husband receives his share of the crop after cultivation,” shared Diya. “Other days, we survive on the loan we take from the landowner my husband works for. Sometimes when he is able to find other labour work, he is able to earn a small income. Our total monthly income barely adds up to PKR 8000 (Approx. USD 51). Therefore, we have not been able to set aside any funds for healthcare.”
Diya has been going to the health centre for her antenatal care on a regular basis. She is in her last month of pregnancy now. “We are unable to afford good healthcare services offered at the city hospital so this is a blessing for us,” Diya’s husband said, expressing his satisfaction with her treatment at the MNCH. “We were concerned about how we would be able to afford and provide good healthcare to Diya as we found out about our pregnancy. Our concerns, however, dissolved soon after we visited the MNCH. Diya’s haemoglobin level improved and normalised as a result of her regular antenatal care appointments. The medical team at the centre have treated Diya proactively and the baby and her appear to be in good health.”