When: 5th – 7th August, 2024 Where: Murree Language: English Interested:Click here to apply Last Date to Apply: 22nd July, 2024
Rationale:
In today’s rapidly changing humanitarian landscape, it’s crucial for organisations working at local and national levels to stay updated and aligned with international standards to effectively support people and communities affected by crises and vulnerabilities. The Core Humanitarian Standard on Quality and Accountability (CHS) provides a framework for organisations to ensure their actions are guided by principles of dignity, respect, and accountability. As the CHS has recently been updated to version 2024, it is imperative for organisations to understand and adapt to these changes.
Our workshop aims to provide participants with a comprehensive understanding of the revised version of the CHS. By equipping participants with the knowledge and tools necessary to implement the CHS effectively, we can enhance the quality and accountability of humanitarian response efforts at the local and national level.
Aims & Objectives:
By the end of the workshop, participants will be able to:
Understand the Core Humanitarian Standard (CHS) version 2024:
Familiarise participants with the nine commitments outlined in the CHS and their significance in humanitarian action.
Provide an overview of the changes and updates introduced in the 2024 version of the CHS.
Create Awareness of the Enabling Environment for CHS Implementation:
Explore the necessary organisational culture, values, and approaches needed to support the systematic application of the CHS.
Strengthen Engagement with Stakeholders:
Explore methods for effectively involving stakeholders in decision-making processes and promoting their active participation in finding solutions to crises.
Develop Action Plans for CHS Implementation:
Support participants in developing concrete action plans for implementing the CHS within their organisations.
Provide tools and resources for monitoring progress and evaluating the impact of CHS implementation efforts.
By achieving these objectives, the workshop aims to empower participants to embrace the CHS as a guiding framework for their organisations’, thereby improving quality, accountability.
Methodology:
The “Blended Learning” approach developed by CWSA over decades of experience will be used in this workshop. The approach will be participatory and needs based in nature. It shall include the selection of participants from various organisations at various levels, and the development of content and methodology will be based on the needs of the participants. Experienced and knowledgeable trainers/practitioners will be engaged and will help participants develop action plans, conduct follow-up refreshers and will provide coaching and mentoring support.
Participation
Applicants will be informed by July 25th about their confirmation status. Women staff and persons with disabilities (PWD) are encouraged to apply. Preference will be given to participants from organisations based in underserved areas.
Selection Criteria:
Mid or senior level managers in a civil society organisations, field staff of large CSOs or CSOs with main offices in small towns and cities.
Commitment to apply learning in their work, including dissemination of learning within their organisation.
Willingness to pay a workshop Fees of PKR 25,000 Exemptions may be applied for CSOs with limited funding and those from marginalised groups. Discount of 10% on early registration by 15th July 2024 and 20% discount will be awarded to women participants.
Community World Service Asia (CWSA) is a humanitarian, development, advocacy and capacity enhancement organisation, registered in Pakistan, head- quartered in Karachi and implementing initiatives throughout Asia. We are a member of the Core Humanitarian Standard (CHS) Alliance. We are the Sphere Country Focal Point in Pakistan and the Regional Partner in Asia for Sphere. We are also the focal point for maintaining the Asian Disaster Reduction & Response Network’s (ADRRN) Q&A Hub in the region through which we aim to increase the effectiveness of humanitarian response. For more details visit our website: www.communityworldservice.asia
Facilitator’s Profile:
Uma specialises in human resources, organisational development and accountability in the humanitarian sector. Her background is in Organisational and Systems Development and she worked as an Organisation Development and Human Resources practitioner for more than a decade. She is committed to quality and accountability and is a Sphere and Core Humanitarian Standard trainer and advisor. As a facilitator, Uma has organised, over 200 workshops and training sessions both locally and internationally. Uma is also an experienced Harassment and Sexual Exploitation and Abuse Investigator and accredited Associate Executive Coach.
“It became quite burdensome to make the weekly trip to Umerkot for my regular check-ups. This necessitated a significant expenditure of both energy and money, as one cannot visit a hospital in Umerkot without having at least three thousand in their pocket. Upon reaching the hospital, I often found myself lacking sufficient funds to purchase all the prescribed medicines, ending up with only buying a few out of the lot,” shared Cheeno, an 80-year-old grandfather living in the small village of Ramsar, located 65 kilometres away from Umerkot city. The little village is connected by a road to the rest of the district.
With age, Cheeno developed several health issues, including Acute Respiratory Infection, making him susceptible to coughs and flu even in hot weather. “It was challenging for me to walk the 10 kilometres distance to reach the road from our village where one could catch a ride to Umerkot city. I recall that the journey to Umerkot for my check-ups would worsen my condition, and by the time I reached the hospital, walking became troublesome,” explained Cheeno. The journey to Umerkot has consistently proven exhausting for residents of Ramsar, but they had not choice if they wanted to prioritise their health and get a check-up done at a health facility. That was the nearest to them.
Cheeno is blessed with fifteen grandchildren; nine boys and six girls. He has twenty-three members in his family, including his wife, three sons, and their families. All three of his sons work as labourers on agrarian fields alongside their wives to ensure three meals for their children and parents. They work on daily wages for land owners.
With all his sons working (though only seasonally), which is a big blessing for families living in rural Umerkot, Cheeno has lived his set of struggles. He reflects on the challenges the family has faced, “My wife cannot walk; she has weak legs. Sometimes, I had to carry her on my back to the road to take her to Umerkot for her medical treatment. We were leading a very difficult life.” With limited access to health facilities, most families, especially elderly and those disabled, faced severe challenges to access even the most basic health care.
In July 2022, Community World Service Asia (CWSA) operationalised a public dispensary and initiated quality health services in Ramsar. The dispensary had been non-functional previously due to lack of resources, such as medical staff, equipment and medicines. In collaboration with Act for Peace (AFP) and with the support of the Australian government, CWSA launched this health project1, operating from a government dispensary and, over the past year, has provided free medicine and diagnosis to over 7,000 patients.
“When I first learned that the dispensary was functional, I felt relieved and happy. Now, we could obtain medicines by walking just a few meters. Since discovering this dispensary, we have stopped taking the long rides to Umerkot. During my initial visit to the dispensary in August 2023, I experienced severe respiratory problems that I have been suffering from due to old age. To my surprise, I was given medicines for free. These medicines really helped me,” shared Cheeno. He continues to visit the dispensary whenever he runs out of medications, and his tendency to catch the flu has significantly diminished. Presently, he only suffers from a cough, attributed primarily to physical weakness and age.
Community World Service Asia has been providing a range of medical services at the Ramsar Dispensary, including OPD services with vital medicines offered free of cost. Awareness raising sessions on family planning and women’s reproductive health, antenatal and postnatal care services, baby delivery services, and general well-being counselling sessions are conducted at the dispensary and with the community members on a regular basis. Cheeno’s family has been availing these health services ever since its launch.
Village Committees have actively participated in this project through health education sessions, international days, capacity-building trainings, and meetings held in their villages and at dispensaries. The community has supported organising these events, disseminated health awareness, and referred patients to clinics. They have also ensured the protection of dispensary staff and medical equipment. As a result of these interventions over the past two years, health awareness has increased, leading to improved women’s health and reduced infant mortality. Prior to CWSA’s involvement, the village of Ramsar had numerous kidney disease cases. Now, due to proper medication and awareness sessions, the situation has significantly improved.
“When I first came here with my son, we realised we had to tell everyone at home about this dispensary since it was such a blessing. I was eager to bring my wife here as she needed treatment for her weakness and recurrent illnesses too. She was prescribed different calcium and vitamins, and gradually, she was able to take a few steps on her own,” shared Cheeno. This marked a significant relief for Cheeno, as his wife, who was almost bedridden due to her weak legs, could now walk. Following Cheeno, all his other family members, especially the women, have become regular visitors at the dispensary. From his daughters-in-law receiving baby delivery services to his grandchildren availing regular medical check-ups, the Ramsar Dispensary has addressed many healthcare needs for Cheeno’s family and many others living in the area.
Under its health program, Community World Service Asia has extended primary healthcare services in three Union Councils (UCs) – Faqeer Abdullah, Sekhro, and Kaplore – in District Umerkot. The health centres have prioritised Maternal, New-born, and Child Health (MNCH) by operating in three government health dispensaries in collaboration with the district health department. “I used to take loans from landlords for my visits to Umerkot, but now we are happy and less burdened. We have a great service nearby, and we are even able to save the money that we used to spend on medicines, all thanks to CWSA and AFP,” smiled Cheeno.
Improving Health and Education Services in Migration Prone Union Councils of District Umerkot ↩︎
The National Disaster Management Authority (NDMA) on Thursday warned that extreme heatwave conditions would persist across parts of Sindh and Punjab in June, with temperatures likely to remain above 48 degrees Celsius.
The authority’s National Emergency Operations Centre said that Umerkot, Tharparkar, Tando Ala Yar, Matiari and Sanghar districts in Sindh are expected to be affected, while in Punjab, Rahim Yar Khan and Bahawalpur are most likely to experience heatwave conditions.
In its advisory, NDMA also said that from May 31 to June 5, dust storms, gusty winds and light rain are also likely to occur in the upper regions of the country.
Extreme Weather Conditions
On Thursday, harsh weather conditions persisted across the Sindh province, even though temperatures dropped in most cities.
The Met Office recorded the maximum temperature in Jacobabad at 50.5°C, followed by Dadu at 49°C . Except for Karachi, which barely missed the mark with a high of 39.5°C and 63 per cent humidity, all other cities in the province registered temperatures above the 40 degree-mark.
Severe heatwave conditions persist across most parts of the province with daytime maximum temperature being 6-8 degrees above normal in Dadu, Kambar Shahdadkot, Larkana, Jacobabad, Shikarpur, Kashmore, Ghotki, Sukkur, Khairpur, Naushahro Feroze, Shaheed Benazirabad districts and 5-7 degrees above normal in Sanghar, Hyderabad, Mitiari, Tando Allah Yar, Tando Mohammad Khan, Mirpur Khas, Umerkot, Tharparkar and Badin districts.
The heatwave conditions are likely to persist till June 1st.
Warning the authorities to remain alert and take necessary measures, the NDMA advisory urged citizens to stay hydrated, avoid outdoor activities between 11am and 3pm.
Many labourers from remote areas travel daily to cities for work, but the current heatwave has severely disrupted their livelihoods pattern and led to worsening health conditions. The extreme heat makes commuting difficult.
The heatwave has also impacted people staying at home, as inconsistent electricity and lack of cooling options limit their ability to cope with prolonged heat stress. The ongoing hot and dry weather is stressing water reservoirs, crops, vegetables, and orchards, while also increasing energy and water demand, which is difficult to manage during the current crisis.
Community World Service Asia’s Response:
Community World Service Asia (CWSA), in collaboration with district authorities, has established a heatstroke centre/camp at the District Headquarters (DHQ) Hospital in Umerkot. The CWSA team initially launched their services by providing cold drinking water, conducting awareness sessions, and referring heatstroke patients to the DHQ. These awareness sessions are delivered directly to pedestrians, patients, and their attendants, messages to prevent heat strokes and raise awareness on precautionary measures are also broadcasted over speakers for public awareness. Every day, more than 1,000 people visit the centre to quench their thirst, as there is no fresh water facility available nearby to them. People not only come to drink water but also carry some back for family members or relatives who are hospitalised at the DHQ. So far, 20 critical patients have been referred to the emergency department after receiving initial treatment.
The CWSA health team has set up heatstroke corners at each public dispensary operated by CWSA to manage emergency cases and serve patients visiting from nearby villages seeking urgent medical services in the extreme heat. The team provides cold drinking water, first aid, ORS, and glucose sachets to visitors seeking medical care.
With additional support, CWSA also plans to establish three heatwave facilitation centres for three months in Umerkot district which will offer clean, cold drinking water, juice and shaded rest areas. Each centre will have generators, pedestal fans, stretchers, necessary furniture, basic medical equipment, and medicines. Two Lady Health Visitors (LHVs) and two medical technicians will rotate among the centres. The paramedic staff will perform emergency procedures such as checking blood pressure, administering medications, clearing airways, and initiating IVs if necessary. They will also apply cold bandages or towels to reduce body temperature. Critical patients will be referred to the nearest healthcare facility, with transportation provided.
These centres will also distribute informational, educational, and communication (IEC) materials to raise awareness about heat-related illnesses. The centres will operate throughout the peak summer months until the end of August.
Contacts:
Shama Mall Deputy Regional Director Programs & Organisational Development Email: shama.mall@communityworldservice.asia Tele: 92-21-34390541-4
Palwashay Arbab Head of Communication Email: palwashay.arbab@communityworldservice.asia Tele: 92-21-34390541-4
Sources: Relief Web NDMA Pakistan Metrological department Dawn
We are pleased to announce that the Regional Humanitarian Partnership Week (RHPW) – Asia Pacific 2024will take place from 10th to 12th December 2024 in Bangkok, Thailand. Last year, over 280 participants from 200 organizations participated in the regional event.
The theme of this year’s is “Sparking Global Change through Local Solutions in Humanitarian Action.The Concept note of the RHPW 2024 is here.
RHPW is a joint initiative of the International Council of Voluntary Agencies (ICVA), Asian Disaster Risk Reduction Network (ADRRN), Community World Service Asia (CWSA), and the United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA). RHPW aims to bring together humanitarian practitioners, academics, the private sector, and donors from various sectors across the Asia-Pacific region to exchange best practices, foster collaboration, and strengthen partnerships for effective humanitarian programming and service delivery to affected people.
We invite you to mark your calendars and Registerfor this important event.
For organizations to share Expressions of Interest (EOI), please follow this linkto submit your form.
Pakistan’s National Disaster Management Authority (NDMA) has issued a heatwave alert for most parts of the country, especially for Punjab and Sindh provinces.
“It is forecasted that heatwave conditions are likely to develop over most parts of the country, especially Punjab and Sindh from May 21 and likely to advance into severe heatwave conditions from May 23 to May 27,” announced NDMA on Thursday.
The forecast delineates three separate heat wave spells. The initial spell is expected to persist for two to three days, followed by a subsequent spell lasting four to five days towards the end of May. Temperatures are anticipated to further escalate up to 45 degrees Celsius in June. The NDMA spokesperson has cautioned about the likelihood of a third heatwave spell in the initial ten days of the month, which could last for 3 to 5 days.
The NDMA underscores that heat waves will impact both human and animal populations, necessitating proactive measures before the onset of the anticipated heatwaves nationwide.
During the second heatwave, which is anticipated to persist for four to five days, the impact is expected to be felt particularly in Tharparkar, Umerkot, Sanghar, Badin, and Khairpur districts of Sindh.
Reflecting on past experiences, Pakistan encountered its worst heatwave in 2022, as highlighted in the 2022 report by Amnesty International. The report underscores the lethal repercussions of extreme heat, especially for more vulnerable communities and populations such as children, the elderly, individuals with disabilities, and those with chronic diseases.
Heatwaves exacerbate health conditions, leading to heat strokes, cramps, and aggravating pre-existing health issues such as diabetes, ultimately culminating in fatalities or accelerated deterioration of health.
Warnings have been issued by the provincial and district governments in Sindh, Punjab and KPK provinces of extreme weather in coming days and have advised people to take precautionary measures such as drinking plenty of water and avoiding direct exposure to the sun. The government is seeking assistance from humanitarian organisations in establishing heatwave camps/centres where affected people may find shelter and cold water, as well as receive basic first-aid treatment.
Community World Service Asia’s Response:
Community World Service Asia (CWSA), in partnership with district authorities, plans to establish four heatwave centres or camps in Umerkot district. These include one central site in Umerkot city and three additional camps near health facilities already supported via CWSA projects: Government dispensary Ramsar, Government Dispensary Jhamrari, and Government Dispensary Cheelband. These camps aim to offer basic services such as first aid, shelter, seating, clean drinking water, and juices to vulnerable individuals in the area, including pedestrians exposed to the sun and at risk of dehydration. With the expected rise in heatwave occurrences, CWSA will plan to expand its efforts to provide similar assistance, as well as first-aid treatment and public awareness campaigns in areas where it maintains operational presence.
Contacts: Shama Mall Deputy Regional Director Programs & Organisational Development Email: shama.mall@communityworldservice.asia Tele: 92-21-34390541-4
When: 24th – 25th May, 2024 Where: O’Spring, Murree Language: Urdu / English Interested:Click here to apply Last Date to Apply: May 15, 2024
Rationale:
In today’s rapidly changing humanitarian landscape, it’s crucial for organisations working at local and national levels to stay updated and aligned with international standards to effectively support people and communities affected by crises and vulnerabilities. The Core Humanitarian Standard on Quality and Accountability (CHS) provides a framework for organisations to ensure their actions are guided by principles of dignity, respect, and accountability. As the CHS has recently been updated to version 2024, it is imperative for organisations to understand and adapt to these changes.
Our workshop aims to provide participants with a comprehensive understanding of the revised version of the CHS and its requirements for the organisations. By equipping participants with the knowledge and tools necessary to implement the CHS effectively, we can enhance the quality and accountability of humanitarian response efforts at the local and national level,
Aims & Objectives:
By the end of the workshop, participants will be able to:
Understand the Core Humanitarian Standard (CHS) 2024 edition:
Familiarise participants with the nine commitments outlined in the CHS and their significance in humanitarian action.
Provide an overview of the changes and updates introduced in the 2024 version of the CHS.
Create Awareness of the Enabling Environment for CHS Implementation:
Explore the necessary organisational culture, values, and approaches needed to support the systematic application of the CHS.
Strengthen Engagement with Stakeholders:
Explore methods for effectively involving stakeholders in decision-making processes and promoting their active participation in finding solutions to crises.
Develop Action Plans for CHS Implementation:
Support participants in developing concrete action plans for implementing the CHS within their organizations.
Provide tools and resources for monitoring progress and evaluating the impact of CHS implementation efforts.
By achieving these objectives, the workshop aims to empower participants to embrace the CHS as a guiding framework for their organisations’ humanitarian activities, thereby improving the quality, accountability, and ultimately the outcomes of their interventions.
Methodology:
The “Blended Learning” approach developed by CWSA over decades of experience will be used in this workshop. The approach will be participatory and needs based in nature. It shall include the selection of participants from various organisations at various levels, and the development of content and methodology will be based on the needs of the participants. Experienced and knowledgeable trainers/practitioners will be engaged and will help participants develop action plans, conduct follow-up refreshers and will provide coaching and mentoring support.
Number of Participants:
20 – 25 participants will be selected for the workshop. Women staff and those with disabilities are encouraged to apply. Preference will be given to participants from organisations based in underserved areas. Applicants will be informed by May 15th, 2024 about their confirmation status.
Selection Criteria:
Mid or senior level managers in a civil society organisation, field staff of large CSOs or CSOs with main offices in small towns and cities.
Commitment to apply learning in their work, including dissemination of learning within their organization.
Willingness to pay a Training Fees of PKR 15,000/-. Exemptions may be applied for CSOs with limited funding and those from marginalised groups. Discount of 10% on early registration by May 8th, 2024 and 20% discount will be awarded to women participants.
Community World Service Asia (CWSA) is a humanitarian and development organisation, registered in Pakistan, head- quartered in Karachi and implementing initiatives throughout Asia Pacific. CWSA is a member of the Core Humanitarian Standard (CHS) Alliance, a member of Sphere and their regional partner in Asia and also manages the ADRRN Quality & Accountability Hub in Asia. For more details visit our website: www.communityworldservice.asia
Advisory Session conducted for SWD Staff on Regulatory Compliances and the Process and Procedure of NGO Registration on EAD E-Portal at Faisalabad on 22nd August 2022
In the world of social welfare, collaboration among stakeholders is essential for effective humanitarian, development and advocacy delivery and the meaningful safeguarding of crisis and disaster affected communities. A successful model of one such collaboration is the partnership between Community World Service Asia (CWSA) and the Social Welfare Department (SWD) in Punjab that has been working towards strengthening social welfare interventions throughout the province since 2021.
Under its Capacity Enhancement Program (CEP) aimed at assisting Civil Society Organisations (CSOs) in strengthening their capacity on institutional growth, CWSA has been supporting the SWD since 2021 in facilitating legal registration requirements and in obtaining funding from international sources, through the Economic Affairs Division (EAD). To further expand this work, CWSA is now partnering with Social Welfare Departments in not just Punjab province but also in KyberPakhtunkhwa (KPK) and Sindh on three key areas: revising and implementing NGO policies, building the capacities of both CSOs and SWD staff to fulfil registration criteria, and creating tools for organisational assessment, registration, and Memorandum of Understanding (MoU) processes.
Through workshops, advisory sessions, consultations and learning meetings, this collaboration has strengthened the SWD’s infrastructure, aiming to create a fairer and more inclusive system for social protection.
Planning Meeting held on 6th February 2024 with Mr. Mudassar Riaz Malik (Director General SWD Punjab), Mr. Safdar Abbas (Deputy Director NGO’s) and CWSA Team for the establishment of a NGO Help Desk Facility at SWD Lahore Office.
Equipping Changemakers: Capacity Building for CSOs and SWD
Under CWSA and SWD’s joint work, a series of trainings covering a wide array of subjects, ranging from Project Cycle Management and Proposal Writing to specialised areas like Social Mobilisation Skills and Techniques and Essentials of Humanitarian Practices through Mainstreaming Quality and Accountability into Programming are planned and conducted. These workshops have been designed to arm humanitarian practitioners with the skills and knowledge necessary to navigate the registration process on the EAD E-Portal successfully. Participants emerged from the sessions with a solid understanding of humanitarian principles, strategies for incorporating quality and accountability into their work, enhanced report writing abilities, and leadership skills aimed at achieving Sustainable Development Goals. These trainings are not just educational; but are empowering, enabling participants to make meaningful contributions to humanitarian, development and advocacy efforts.
“The training on Social Mobilisation Skills and Techniques proved to be highly interactive and comprehensive. The reviews and responses during the activities provided us with greater clarity, resulting in a thorough understanding of social mobilisation. The detailed explanation of the problem tree and objective tree enabled us to identify and address problems effectively.”– Uzma Saleem, Women Zone Welfare Society.
CWSA’s Quality and Accountability (Q&A) team tailored several training sessions specifically for the staff of SWD focusing on areas like Quality and Accountability for Project Cycle Management and navigating the EAD E-Portal and Challenges Faced by NGOs.
“I am deeply thankful to CWSA for hosting an insightful workshop that broadened our understanding of implementing Sustainable Development Goals (SDGs), including the roles played by the state, private sector, and CSOs. The training was rich with interactive sessions and group activities, fostering a comprehensive grasp of the SDGs, their indicators, and targets.” – Ijaz Orakzai, CAMP.
National Round Table Meeting conducted at Lahore on 13th May 2022 with Seniors Officers from SWD Punjab, SWD Khyber Pakhtunkhwa, Social Welfare Training Institute and Economic Affairs Division to discuss the formulation of Provincial NGO Policy/Guidelines and strategies to streamline NGO registration process at the provincial level
Beyond Training: Personalised Support Through Advisory Sessions
The collaboration also offers personalised support to NGOs and SWD staff through advisory sessions. These sessions focus specifically on navigating the legalities of NGO registration on the Economic Affairs Division’s (EAD) E-Portal.
A total of nine sessions have been held across various districts in Punjab, including Faisalabad, Rahim Yar Khan, Bahawalpur, Gujranwala, Lahore, Sargodha, and Rawalpindi. The SWD Punjab plays a crucial role by facilitating these sessions and inviting local NGOs to participate.
These advisory sessions prove highly valuable for CSOs. So far, participants have gained a clear understanding of the E-Portal registration process, including what documents are required, application completion procedures, and any potential challenges that might arise. This personalised guidance empowers CSOs to navigate the registration process efficiently, increasing their chances of securing legal recognition and accessing foreign grant funding.
Bridging the Gap: The NGO Helpdesk and a Smoother Registration Process Recognising the broader challenges faced by NGOs across Pakistan, further steps have been taken to streamline the legal registration process. A key initiative to do this effectively was the signing of a Memorandum of Understanding (MoU) between CWSA and the Economic Affairs Division (EAD).
Following this, CWSA set up an NGO Help Desk within the Economic Affairs Division, aimed at clarifying procedures for NGOs and easing the administrative delays that often hamper the MOU acquisition process. With the launch of EAD’s online E-Portal for NGO Registration in 2022, CWSA contributes by providing human resources to assist in uploading data for existing NGOs onto the portal. The establishment of the NGO Help Desk proves to be a significant aid for NGOs fulfilling regulatory compliance and registration processes with EAD and Social Welfare Departments (SWDs). The help desk has been particularly effective, with 64% of NGOs reporting that they received valuable follow-up support during their registration processes with SWD and EAD. Additionally, 80% of NGOs that participated in capacity-building workshops successfully met all regulatory compliance requirements for their registration and EAD MoU applications.
Certificate Distribution Ceremony for Advisory Session conducted for NGO and SWD Staff on Regulatory Compliances and the Process and Procedure of NGO Registration on EAD E-Portal at Bahawalpur on 6 June 2023
Empowering the Social Welfare Department: Collaboration and Progress
Safar Abbas, Deputy Director, SWD Punjab, acknowledges the critical role CWSA has been playing in enhancing policy frameworks and operational guidelines at both the federal and provincial levels. Through active discussions and engagements with relevant authorities, CWSA has been instrumental in updating the NGO Policy of 2013, effectively disseminating the revised policies among NGOs and Social Welfare Departments via advisory sessions, seminars, webinars, and roundtable discussions.
The collaboration has led to the revision of the SWD’s Standard Operating Procedures (SOPs), aligning them with current needs and international best practices. This includes the development and notification of updated SOPs for NGOs, alongside orientation sessions for SWD officers in KPK, ensuring a robust and practical framework for operational efficiency and compliance.
Between February 2021 and September 2022, CWSA conducted 11 webinars on key topics such as NGO Registration via E-Portal, Regulatory Compliances, and the SOPs/Policies of EAD and SWD, engaging 677 participants from 562 organisations. From March 2021 to June 2023, a number of seminars were held across the provinces of Sindh, Punjab, and KPK, focusing on registration processes, compliance, and the role of responsible civil society organisations.
Roundtable discussions brought together NGOs, SWD officials, and other stakeholders to tackle prevalent issues, leading to significant progress in policy alignment and procedural uniformity across provinces. These dialogues have set the stage for closer collaboration in drafting provincial NGO policies and streamlining e-registration processes.
Key achievements from these discussions include the drafting of a Memorandum of Understanding (MoU) between CWSA and SWD KPK, symbolising a formal commitment to ongoing partnership. Additionally, these meetings have opened channels of communication and coordination between the Social Welfare Departments of Punjab and KPK, with SWD Punjab offering its support to KPK in developing its NGO E-Portal and sharing updated NGO SOPs.
In its continuous effort to enhance visibility and advocacy, CWSA has also supported the Social Welfare Training Institute in Lahore by contributing to its Biannual Newsletters and developing a comprehensive ‘Step by Step Guide for Registration with EAD E-Portal’. This guide is now available in English and will soon be translated into Urdu, further improving its reach and access among all stakeholders.
Beyond its collaboration with CWSA, SWD actively works towards fostering a broader collaborative environment, engaging with other governmental bodies like the Economic Affairs Division (EAD) and the Charity Commission. This collective effort creates a unified and efficient framework for enhancing service delivery and improving operational practices. By facilitating meaningful discussions among EAD, Social Welfare Departments, the Charity Commissions, and other key stakeholders, CWSA has been a catalyst in the development of Provincial NGO Policies/Guidelines. These efforts ensure a harmonised legal framework for NGOs, eliminating redundancies and inconsistencies in regulatory requirements.
Another key outcome of these discussions is the agreement on standardised compliances and the integration of approval processes. The innovative step of linking the Social Welfare Department’s e-portal with that of the Charity Commission has notably streamlined the NGO registration process. This integration facilitates a more efficient, transparent, and user-friendly approach to NGO management and oversight.
Looking at the Future
“These engagements have not only fostered a culture of learning and improvement but have also significantly enhanced the efficacy of social welfare initiatives. By working together, these departments and organisations are better equipped to address the needs of the affected communities, optimising the impact of our efforts towards social welfare and community development,” states, Safar Abbas as she highlights the value of this partnership, underscoring the importance of exchanging best practices and leveraging collective experiences
“There is still a need for uniform compliance across all NGOs to ensure consistency, transparency, and effectiveness in service delivery,” shares Safdar, “Such standardisation can enhance accountability and improve the overall impact of NGOs on society. The SWD can play a significant role in establishing uniform compliance by acting as a regulatory body that develops and enforces compliance standards.”
The collaboration between CWSA and the SWD exemplifies the transforming power of partnerships in driving social change.
