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Yearly Archives: 2017

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The human resources department oversees a number of functions within the organization, including recruitment, training, policy development, staff care, monitoring certain policies and even handling disputes. In addition, the human resource department must keep company employees updated on certain laws, such as gender laws, work safety and discrimination. Therefore, it is essential that all human resource managers and employees are well trained and fully competent for the job.

Nazeef Pervaiz, Senior Program Officer at Mojaz Foundation attended the Human Resource Management (HRM) Training organized by Community World Service Asia in December last year. The training aimed to further improve organizational policies and minimize communication gaps existing between the employers and the employees.

Nazeef joined Mojaz Foundation after graduating in February 2015. She was hired as an Executive in the Micro Finance Project. Nazeef was quite interested in managing human resource, and upon discovering the need of Human Resource Management in the organization she stepped forward to take the job up and set up a human resource department and develop policies and HR related material for Mojaz.

Having limited HR related academic knowledge of the development sector, Nazeef faced some challenges initially. The processes and functions of the development sector HR systems were mostly new to her as her HR experience had been in the corporate sector only. At that time, Nazeef was directly reporting to the CEO of Mojaz as there as there was no dedicated manager to report.

“When I attended the HRM training in Dec 2016, there were a lot of things which we were already implementing. It was the first time for me as a Human Resource professional attending a formal training. As we were already practicing most of the content taught at the training, I took the training as a refresher. They documents introduced were either already in place or informally being practiced within our organization. Mojaz had its HR policy in place, had performance appraisal formats and training formats.”

One of the HR team’s main responsibilities is recruiting and staff development. Human Resource managers develop plans and strategies for hiring the right kind of people. According to Nazeef, the hiring process of Mojaz involved advertising vacant positions, short-listing potential candidates, interviewing, selection and orientation of the employee. The formats of the hiring process were set and followed accordingly. “It was after the training that I realized the drawbacks of our hiring process. While publishing the job vacancy in various newspapers and social sites, we left out a lot of information like benefits and reporting lines in order to publish a short advertisement. The notice period set by our team, which was three to four days, was very short as well. Regarding employee orientation, Mojaz conducted meetings to brief the employee about the rules and regulations of the organization. There was no legal documentation that clearly specified the culture of the organization which the employees were to follow.”

“After the training, we decided to publish complete profiles of the job positions and deliver as much information as possible, including transport, travelling and communication benefits, compensations, reporting lines. The notice time was also increased to fifteen days. In addition, I got the idea of developing an employee orientation handbook. The handbook includes detailed functions of the Human Resource Department. The handbook also includes the functions of other departments existing in the organization. It will enable the employees to develop a clear understanding of all departments and their functions in Mojaz. Regarding cultural development, there were core values followed but they were not documented properly.”

“In the session of Building Organizational Culture, I learnt that there should be a document which builds a clear understanding of the cultural environment followed in the organization. For that reason, I developed a document, namely Dos and Don’ts, for our internal staff. It states what is expected from the employee of the organization from dress codes to employee performance. This brief document will provide knowledge to employees on how best to fit in the organization’s culture.” Nazeef also added that the element of uninformed employees was decreased after the development of the handbook. The handbook is available to employees at all times and Nazeef has planned to provide hard copies of the handbook to all staff in the future as well.

The Human Resource manual was updated. The team also revised all other existing documents of other departments as well. “We hired a consultant for revising our legal documents. We conducted a meeting where we highlighted the existing gaps within the organization. Our organization was fully involved in all the phases of revision- from identification of gaps till proof reading. In addition, we also revised the Standard of Procedures of the HR manual.”

“I felt the need to modify the pay scale and compensation files. Our core project is Micro Finance and for that we have a majority of field staff. Compensation management was discussed in the training and market surveys was identified as the best tool. As a result, we conducted an informal market survey in the month of January. Focusing on Micro Finance, we approached relevant institutions, all our partners and stakeholders and asked them regarding compensation and employee benefits.  Hence, we revised our pay scale on the basis of an informal survey. We have planned to include market survey as a tool in our documents for the increments process.”

The training has proven to be very beneficial for Mojaz Foundation, as the learnings were practically implemented, improving the working environment for the employers and the employees as well. On returning from the training, Nazeef drafted a Human Resource Management strategy which is in line for approval. The draft includes various objectives with set targets to achieve in this year. “The document covers various aspects of organizational growth. To develop a paper free environment, we have planned to transform our HR Management Information System into a digitalized one. In the Narowal district, human resource is short and people switch jobs when they get even a trivial salary increase offer. Therefore, to strengthen the commitment level, we planned to engage with universities and offer internship programs for management training and capacity building. We will offer the internees a job position if they perform well.”

“We have now planned to implement the Training Needs Assessment (TNA) tool. After learning about the TNA tool, we have designed a formal TNA for our internal staff to ensure capacity and skill building. Our consultant is preparing a training plan which we are looking forward to execute. We have also included a 90 degree Supervisor Evaluation for the employees to give their feedback on their supervisors and their working relationship. We felt it was important to get feedback from employees regarding their supervisors to measure their satisfaction levels and to see if there were any conflicts. I have designed a 90 degree Supervisor Evaluation Questionnaire which is included in the HR strategy.” The employee relationship and coordination has improved immensely since the training. The revision of documentation and development of new manuals and documentations has lessened the communication gap. Employee turnover has decreased and staff now approach the human resource department for clarifications on HRstrategy.”

The employee relationship and coordination has improved immensely since the training. The revision of documentation and development of new manuals and documentations has lessened the communication gap. Employee turnover has decreased and staff now approach the human resource department for clarifications on HR processes.

“An organization cannot build a good team of working professionals without good Human Resources. And for this, trainings like these should be conducted to set up a strong and effective Human Resource Management,” Nazeef concluded.

 

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Under the Capacity Institutionalization Project, Community World Service Asia conducted a four-day workshop on Organizational Development during the third week of this February in Mirpurkhas, Sindh. Twenty-eight participants, including twenty-one men and seven women, belonging to fourteen local and community based organizations participated at this capacity building event.

The workshop aimed at further developing the capacity of the executive management of small NGOs and CBOs in Sindh, on the core concepts of organizational development. A specific focus was laid on developing an understanding of clear roles and responsibilities between an organization’s board and management, decentralized organizational and decision making structures. The workshop encouraged the participants to contemplate on their organizational values and equipped them with the latest tools to help assess their organizations’ structure and culture, and make the necessary modifications as per needs and requirements. On the last day of the event, action plans for each organization were developed by all the participants, to evaluate their learning and how it is being incorporated practically. A technical assistance will be provided to interested organizations on the basis of their action plans to further strengthen their systems and practices.

Quotes & Comments by Participants

  • Simon Goel: During this 3-Day Workshop, I learnt a lot about development, under-development and why organizations deteriorate due to lack of growth and policies’ enforcement.

  • Chander: I enjoyed this training. There was a lot to learn regarding organizational development. I tend to further my knowledge and strengthen the weaknesses of my organization so that it can execute different projects more effectively for the betterment of the nation.

  • Aneer Adil: I had a good time, learning new features for a strong organizational structure and sharing my experience with other at the same time. All participants were easy going. Methodologies used during the workshop were effective. Sir Sohail is one of the best facilitator. I wish all the best to everyone.

  • Humera: Before coming to this workshop, I was not aware about organizational development and its importance. But with the help of different discussions, presentations and group work, my knowledge has increased and I will definitely apply some of these tools in order to make our OD structure more effective.

  • Dur M. Brohi: I have attended many trainings and workshops but this training is different from others. Here we gained more knowledge, on how can we make our own organization and how can we improve the image of the organization.

  • Jabbar Bhatti: This training gave many new thoughts, new terminologies and new things about organization to develop and to make our organization efficient. I learnt 10 rules of social entrepreneurship and key learnings for developing organization. Overall the training was very helpful for me personally which will ultimately be a contributing factor to my organization.

  • Sarfraz Ali: The workshop was very informative. A variety of methodologies made the workshop more interesting. This workshop was advantageous for me as I came to know about different tools and techniques, which I have never heard about. I am quite confident that I will apply my learnings in my current organization to refine policies, procedures and practices.

     

  • Ahsan Goel: There are so many things which I got to know about Organizational Development. As a HR assistant it will be very useful for me and my organization. For this 4-Day workshop, I would like to say thanks to Community World Service Asia, especially Sir Suhail for training us so clearly and effectively.

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Aqlan, a thirty-two year old mother of five school going children financially supports her family, including her husband and brother-in-law. Her main source of income is earned through agricultural fieldwork and livestock management.

“Badin district is situated at the tail end of canal irrigation system. Therefore, the agriculture fields are faced by severe water scarcity. The land has low productivity due to unfertile soil and lack of water. We have to depend on livestock rearing to supplement family earning,”

an exhausted Aqlan explains.

Nominated as a kitchen gardening training participant of a disaster response project in Badin, Aqsa received vegetable seeds for home-growing at her home yard in her village, Mohammad Abbas Thebo.

“Puran Nadi, a natural flow of River Indus, not only irrigates thousands of acres of land but also provides drinking water to the surrounding communities. Sadly, the disposal of chemical waste in the river has not only made the water undrinkable but unusable for irrigation as well. The contaminated water is gradually devouring the fertile soil land as well. After receiving the kitchen gardening training and vegetable seeds, I decided to prepare a patch of land for sowing the seeds to produce fresh vegetables, with the support of my family.”

As a result, Aqlan’s family grew garden-fresh vegetables on a daily basis, improving the quality and quantity of their food consumption.

“Kitchen gardening enhanced my family’s food diversification as it helps me to grow different kinds of vegetables seasonally. Our expense on purchasing vegetables from market has decreased exceptionally. I have also generated revenue of PKR5000 by selling the surplus in the nearby market.”

Aqsa revealed that she also bought a male goat from her savings which will benefit her family in the long run.

“We are planning to sell the goat on the festive of Eid for a good price of PKR25000. I am so pleased that I have been given a chance to do something meaningful in my life for my family’s support and care.”

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“I was engaged to marry at the age of twelve with a boy from another village. My wedding was planned as soon as I turn seventeen. To our luck, Community World Service Asia visited our village and conducted gender awareness sessions, which my family attended. After the sessions, my father realized I was too young to bear the responsibility of marriage. He wanted me to study further and take my handicraft work to the urban markets. My in-laws insisted for the wedding to be held according to agreement but my father refused. I was very happy to see my father’s stance and his strong support for me.”

Kaveeta joined the skills center established by Community World Service Asia in her home village of Mandhal Otaaq in Umerkot, and took part in the literacy and skill development trainings. Sixteen years of age, Kaveeta lives with her parents and seven siblings. Her father is a teacher in a village school and earns PKR40,000 per month. Her brother studies and teaches as well, earning PKR10,000 per month. Kaveeta herself is a student of eighth grade at the Government Girls High School in Umerkot. Prior to the skills training, she used to do embroidery and simple stitching at home as a hobby through which she would earn between PKR600 to PKR700.

“I work on the orders I get at the center. I have received five orders from Karachi including two dupattas, two shirts and one sleeves work. I earned PKR4000 from those orders. From the money I earnt, I have bought new clothes and school books for my young sisters. I also bought a cow that gave birth to two calves and is expecting a third.”

“My father has been very supportive throughout. It is important that girls have access to work and education to transform communities on basis of equality. I want to work more and become my father’s support. I am happy now as I have the freedom to work.”

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Girls’ education and promoting gender equality is part of a broader, holistic effort by Community World Service Asia. Paveeta Dessar is a 16 years old artisan from Mandhal Otaaq Village in Umerkot. “My father’s name is Desar. He is a tailor in Umerkot. We are seven sisters and one brother. My father is the only bread earner for our family. He approximately earns PKR6000 a month. The challenges we face due to low income is lack of healthcare, limited resources and scarce education opportunities.

When we face health related problem, my father seeks financial help from my grandmother or uncle. If they too are unable to lend us money, we then borrow from neighbors. My mother earns very little through stitching clothes for residual villagers here. Since our family’s income is very limited, I had to quit school while I was in class six at the Government Girls High School in Umerkot.”

“I joined the skills center when it was established in our village. The trainings on skill development and literacy were very informative as some of the artisans did not even know how to write their names. I learnt stitching and embroidery skills at the center. I have worked on rillis and different products including blouses, dupattas and shirts. The quality and finishing of my products has improved exceptionally and my rilli work was most appreciated by the buyers. I use to do simple stitching at home, but the trainings have enhanced my skills in thread work and designing which has brought an exciting diversity in the products I make. Working with seasonal, wedding and family colors was new to me.”

Through the skill building classes, Paveeta has been able to earn PKR1500 per week by producing colorful handmade rillis through a local order she received. “Since the launch and our involvement in the brand Taanka, our products have become visible in the urban markets. As my handicraft sales have improved, I have started studying at the school again. My father and I both contribute to the educational expenses of all my siblings. I want to earn more to be able to bear all my educational expenses so that I can ease my father’s economic burden.”

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Community World Service Asia, continued to promote Q&A in Pakistan during 2016. Where possible, the activities related to the Sphere Project were implemented in coordination with other Q&A initiatives such as CHS and Sphere Companions. The activities are planned to reach wider audiences at various levels in order to ensure that Q&A is high on the agenda during emergency and non-emergency periods.

Click here to download

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Deputy Director, National Programme for Improvement of Watercourses (NPIW) visiting stall of Arche Nova.

Community World Service Asia organized a two days farmer festival in two union councils of Khairpur Gambo and Pangrio of in district Badin of Sindh under its “Promoting Sustainable Agriculture practices” project for vulnerable and marginalized farmers. The festival which aimed at highlighting local agriculture based issues with line departments and sharing project learnings with other stakeholders, was held at two venues; one at Babar Kaloion village and the other at Kamil Khosoon village, in January this year. Around six hundred people attended the festival. Representatives from from Community Based organizations (CBOs), farmer Field School Members and community women, trained in kitchen gardening and nutrition, participated took part in the festival.

Organizations working in the area, including Arche Nova, Plan International, National Rural Support Program (NRSP), SEEWA Pak, Participatory Village Development Programme (PVDP), President’s Primary Healthcare Initiative (PPHI) and Local Support Organization Meharn, had held stalls at the festival as well. The stalls displayed local handicrafts and pictorial presentations reflecting project activities. Models on Key Hole Kitchen Gardening and Biological Pests Control were also on display. Local women held stalls selling the fresh vegetables grown in their kitchen gardens. Community members shared their experiences and learnings in sustainable agriculture while working under the project with visitors at the festival.

Government and Line department officials including Assistant Director Social Welfare Badin, Agriculture Officers’ from Agriculture Extension department of Badin and Deputy Director Water Management Hyderabad appreciated the efforts of the farmers and their hard work in the fields.  Local government officials, including Vice Chairman UC Khairpur, Vice Chairman UC Saman Sarkar, Ex-Taluka Nazim Tando Bagho and progressive farmers from local nearby villages also attended the festival.

An interactive theater play was performed by Perbhat, a local theater group, focusing on “Promoting Sustainable Agriculture Practices to Improve Food Security and Livelihoods local farmers”. Mir Kaloi, a local poet and radio presenter, played a folk song and a group of rural women,Prem Nagar, sang a song on social development as the fun-filled festival.

The festival provided a platform for local farmers and government officials to interact directly with each other. The farmers communicated their problems and challenges faced during agricultural activities while people representatives of the line department recommended possible mitigation measures to them. The Agriculture, Irrigation and Social Development departments shared informative details about their departments and the subsidies they are providing to small-scale farmers.

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Remote and rural areas affected by recurrent natural disasters often suffer the most when it comes to their recovery, rehabilitation and development. The 7.5 magnitude earthquake epicentered in the Hindu Kush range in winter of 2015 severely shook Pakistan’s mountainous northern belt, killing nearly three hundred people. In its aftermath, more than 14,000 houses were severely damaged or completely destroyed; community infrastructure was unusable and livelihoods were diminished.  Almost a year later, the poor socio-economic life of the inhabitants remained largely unchanged.

High altitude villages perched on the steep mountain slopes of district Shangla in northern Pakistan were severely damaged by the earthquake. One of the hardest hit areas was Village Tanshit; mainly comprised of steep, rocky terrain dotted with 221 traditional, rural homestead compounds. Multiple families reside in each compound. After the earthquake, the community’s most basic infrastructure and facilities, which had been built with great effort and years of savings, were lost. The village’s sole water supply scheme became one of the earthquake’s most significant casualties.

For the next nine months after the earthquake, the local women had to make a forty five minute climb on foot to a mountain stream and return with as much water as they could carry everyday. Families living in mountain village compounds have strong traditional, social and cultural codes for the protection of women, even for those undertaking daily domestic responsibilities.  This usually means that the women stay very close to their homes.  However, to access water, the women of Tanshit had to travel a long distance carrying water on their heads through wild and rocky mountain treks.  As the water carried by a single person was insufficient for the entire family’s needs, sometimes the children were tasked with carrying water from the streams on their way back from school. This was dangerous and had to be done in daylight. In warmer months, these communities became very vulnerable to waterborne diseases as hygiene could not be maintained while carrying and storing this stream water.

“Safe drinking water and adequate sanitation are crucial for poverty reduction, crucial for sustainable development and crucial for achieving any and every one of the Millennium Development Goals,” Ban Ki-moon, UN Secretary General

The human right to water and to sanitation constitutes the right of every individual, without discrimination, to sufficient, safe, acceptable, accessible and affordable water and sanitation for personal use. To ensure this right, in 2016 Community World Service Asia, in partnership with Norwegian Church Aid and ECHO, assessed the village Tanshit’s water system and was selected as one of the twenty communities under its’ integrated WASH, Shelter and Cash-for-Work programme.  Technical assistance, construction materials and paid labor opportunities were provided to help villagers to restore their water system, reconstruct latrines and bathing facilities, and repair their homes.  A village WASH Committees was formed to articulate the basic communal needs according to the project’s objectives and scope.

The project team arranged hygiene sessions with the village women’s group and sensitized them on hygienic practices through Child Hygiene and Sanitation Training (CHAST) and Participatory Hygiene and Sanitation Transformation (PHAST) approaches. A pre-KAP (Knowledge, Attitudes, Practices) survey was also conducted to gauge the pre-existing or baseline hygienic practices of the families and to help demonstrate subsequent gains.

To ensure ownership, each village’s drinking water supply scheme was selected on the recommendation of village committees. After a technical feasibility assessment conducted by members of Community World Service Asia’s engineering team, Tanshit’s water supply scheme was rehabilitated, with additional resources, successfully. The water source was reconstructed, protected and pipelines were installed throughout the village.  The community contributed additional labor and materials as well to this reconstruction.

Today, Tanshit’s drinking water supply scheme supplies clean, safe and ample water to 221 households as per Sphere standards. The risk of waterborne diseases has been decreased. The social protection of women has been ensured and their cultural sensitivities are preserved. Around 1,200 individuals are undertaking more hygienic practices that will significantly contribute to maintaining healthier families. The project team also mobilized the local community towards the maintenance and upkeep of their water system through a local community savings plan.  They have also begun a small, intra-village savings and lending activity to commonly support their lowest income groups. This will enable every community member to maintain their compound’s connections to the scheme.

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photo credit: ROUF BHAT/AFP/Getty Images

At least fourteen people have reportedly died in an avalanche in Chitral’s Sher Shal area in Pakistan this Sunday. According to the Chitral Scouts Commandant, Col Nizamuddin Shah, bodies of fourteen people, including women and children, have been recovered from the debris so far. He added that twenty-five houses have been buried under the snow and five have been totally destroyed.

The same region has been hit by heavy snowfall, reaching as deep as four feet in some areas.

A Frontier Constabulary soldier has also died and six others have been injured when a Chitral scout post was directly hit by a second avalanche in Chitral’s Pishotan area near the Pak-Afghan border. The injured soldiers were rescued early morning, announced ISPR.

“There is no way to rush the injured persons to the Chitral hospital [either] because all roads in the valley have been blocked due to heavy snowfall, while evacuation operations were also delayed by the weather” Chitral Deputy Commissioner Shahab Hameed Yousafzai shared.

The National Disaster Management Authority (NDMA) has activated the National Emergency Operations Centre to coordinate rescue and relief efforts in the avalanche-hit area.

Community World Service Asia is in contact with Provincial Disaster Management Authority (PDMA) and local partners in the area and will devise its response strategy, should there be any need of emergency response.

Contacts:

Karen Janjua
Senior Advisor
Regional Programs and Resource Mobilization
Email: karen.janjua@communitryworldservice.asia
Cell: +92 51 5496532

Palwashay Arbab
Head of Communications
Email: palwashay.arbab@communityworldservice.asia
Cell: +92 42 3586 5338

Sources: www.dawn.com

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