The virtual event will explore why, despite so many existing Complaints Mechanisms, different channels, policies and procedures, we have still not be successful to build sufficient trust with communities to
Event Details
The virtual event will explore why, despite so many existing Complaints Mechanisms, different channels, policies and procedures, we have still not be successful to build sufficient trust with communities to receive complaints through the identified channels. If and when they reach us, it is rather often through other channels.
Ester is an accountability, PSEA, gender and child protection specialist with over 20 years of experience with humanitarian agencies, the ICRC and UN. She has worked in many countries and with colleagues from all over the world.
