December, 2020

2020Wed02Dec1:00 PM2:30 PMFeaturedHow to Make Complaint Response Mechanism Participatory & Responsive1:00 PM - 2:30 PM Theme:Quality and AccountabilityType:WebinarRegister here


December 2(Wednesday) 1:00pm - December 2(Wednesday) 2:30pm

Event Details

The virtual event will explore why, despite so many existing Complaints Mechanisms, different channels, policies and procedures, we have still not be successful to build sufficient trust with communities to receive complaints through the identified channels. If and when they reach us, it is rather often through other channels.

Register Link

Register here

Speakers for this event

  • Ester Dross

    Ester Dross

    Ester is an accountability, PSEA, gender and child protection specialist with over 20 years of experience with humanitarian agencies, the ICRC and UN. She has worked in many countries and with colleagues from all over the world.